Congee Village Flushing Reviews Summary

Category: Chinese restaurant New York

Address: 36-36 Prince St, Queens, NY 11354, USA

Phone: +17188889799

Rating: 3.9
based on 131 reviews.

Service

Pros:

  • "The service was excellent and the food was good."
  • "The staff are friendly and courteous and the whole experience was pleasant."
  • "Service on the ground floor seemed friendly."
  • "Service is extremely fast and efficient here."
  • "The hosts are always friendly and smile."
  • "Service is sweet."
  • "The wait staff are not only exceptionally friendly and attentive but also insightful."

Cons:

  • "The wait here is crazy."
  • "The customer service is abysmal during non-busy hours."
  • "The service was horrible."
  • "Ambience and service weren't the best."
  • "Horrible service, we ordered dinner and it was never served."
  • "The service is terrible, especially if you're non-Cantonese."
  • "Very horrible service EVER!!!"

Food Quality

Pros:

  • "Foods are fresh and delicious."
  • "Food was great! Loved the porridge with preserved egg."
  • "Food is consistently great."
  • "The food is good."
  • "Food was good, overall."
  • "Flavor wise the food was delicious."
  • "The food is absolutely delicious and dishes come quick."

Cons:

  • "Quality of food is awful and cold."
  • "Definitely do not get the soup dumplings."
  • "Food is ok."
  • "The food is decent except for the sodium intake."
  • "Food was not very good, but it might be just personal perception."
  • "Most dishes were taste less."
  • "Their food is mediocre."

Ambience

Pros:

  • "You get to walk past multiple waterfalls and across a bridge on your way in."
  • "Place is very spacious."
  • "Very high ceilings gives this place a grand appearance."
  • "Superbly decorated restaurant, visually evocative of the small rural villages of old Guang Dong province."
  • "Amazing decorations."
  • "The decor and menu combine to create an authentically charming and delightful Chinese atmosphere."
  • "The ambiance is strikingly genuine, offering an experience that feels both unique and authentically Chinese."

Cons:

  • "The environment wasn't inviting nor was our waiter."
  • "The interior wasn't really clean which ruined my appetite."
  • "I didn't like the cleanliness of the restaurant."
  • "The decor was beautiful and the food was good."
  • "The seats felt uncomfortable...like too small or the cushion was short."
  • "Very discriminating and bad service."
  • "Bathroom was clean and not smelly."

Price

Pros:

  • "The price makes sense for the level of quality from the dish."
  • "Good, decent prices too."
  • "Prices are affordable."
  • "Great food at affordable prices."
  • "Reasonably priced."
  • "Their congee is my favorite in the country for its creaminess and price $."
  • "Overall, the atmosphere is amazing- and the price is incredibly affordable when you have 10+ people in your party."

Cons:

  • "Not cheap price..will not go anymore."
  • "The most expensive one i ate in flushing. will not come back again!!"
  • "First of all, the prices can be a little cheaper."
  • "Food is very expensive though."
  • "Food was very expensive for poor quality and small portions."
  • "It was very expensive but the taste is not good."
  • "The food is very good and service was great, however dinner prices are expensive if they were any cheaper I will eat there every day."

Management

Pros:

  • "Manager is gladly accept my feedback."
  • "Manager is gladly accept my feedback."
  • "Staff was very friendly and accommodating."
  • "Friendly staff as well."
  • "The waiters were attentive."
  • "Service is great. There are a lot of waiters and waitresses around so you can always easily find someone for help."
  • "Facilities are brightly lite, clean, and roomy."

Cons:

  • "This manager should not be employed in this restaurant as there is more involved in managing a restaurant than treating customers in a horrible manner and been so disrespectful and mean to his employees."
  • "Horrible staff and management."
  • "All the way up to management, they need to change their practices."
  • "We spoke with the manager about that to sent it back but she didn’t have the nicest response and attitude."
  • "The worst service ever."
  • "DO NOT GO TO THIS RESTAURANT HORRIBLE STAFF AND MANAGEMENT."
  • "Will never dine in or getting takeout from this place again!"

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