"The service was excellent and the food was good."
"The staff are friendly and courteous and the whole experience was pleasant."
"Service on the ground floor seemed friendly."
"Service is extremely fast and efficient here."
"The hosts are always friendly and smile."
"Service is sweet."
"The wait staff are not only exceptionally friendly and attentive but also insightful."
Cons:
"The wait here is crazy."
"The customer service is abysmal during non-busy hours."
"The service was horrible."
"Ambience and service weren't the best."
"Horrible service, we ordered dinner and it was never served."
"The service is terrible, especially if you're non-Cantonese."
"Very horrible service EVER!!!"
Food Quality
Pros:
"Foods are fresh and delicious."
"Food was great! Loved the porridge with preserved egg."
"Food is consistently great."
"The food is good."
"Food was good, overall."
"Flavor wise the food was delicious."
"The food is absolutely delicious and dishes come quick."
Cons:
"Quality of food is awful and cold."
"Definitely do not get the soup dumplings."
"Food is ok."
"The food is decent except for the sodium intake."
"Food was not very good, but it might be just personal perception."
"Most dishes were taste less."
"Their food is mediocre."
Ambience
Pros:
"You get to walk past multiple waterfalls and across a bridge on your way in."
"Place is very spacious."
"Very high ceilings gives this place a grand appearance."
"Superbly decorated restaurant, visually evocative of the small rural villages of old Guang Dong province."
"Amazing decorations."
"The decor and menu combine to create an authentically charming and delightful Chinese atmosphere."
"The ambiance is strikingly genuine, offering an experience that feels both unique and authentically Chinese."
Cons:
"The environment wasn't inviting nor was our waiter."
"The interior wasn't really clean which ruined my appetite."
"I didn't like the cleanliness of the restaurant."
"The decor was beautiful and the food was good."
"The seats felt uncomfortable...like too small or the cushion was short."
"Very discriminating and bad service."
"Bathroom was clean and not smelly."
Price
Pros:
"The price makes sense for the level of quality from the dish."
"Good, decent prices too."
"Prices are affordable."
"Great food at affordable prices."
"Reasonably priced."
"Their congee is my favorite in the country for its creaminess and price $."
"Overall, the atmosphere is amazing- and the price is incredibly affordable when you have 10+ people in your party."
Cons:
"Not cheap price..will not go anymore."
"The most expensive one i ate in flushing. will not come back again!!"
"First of all, the prices can be a little cheaper."
"Food is very expensive though."
"Food was very expensive for poor quality and small portions."
"It was very expensive but the taste is not good."
"The food is very good and service was great, however dinner prices are expensive if they were any cheaper I will eat there every day."
Management
Pros:
"Manager is gladly accept my feedback."
"Manager is gladly accept my feedback."
"Staff was very friendly and accommodating."
"Friendly staff as well."
"The waiters were attentive."
"Service is great. There are a lot of waiters and waitresses around so you can always easily find someone for help."
"Facilities are brightly lite, clean, and roomy."
Cons:
"This manager should not be employed in this restaurant as there is more involved in managing a restaurant than treating customers in a horrible manner and been so disrespectful and mean to his employees."
"Horrible staff and management."
"All the way up to management, they need to change their practices."
"We spoke with the manager about that to sent it back but she didn’t have the nicest response and attitude."
"The worst service ever."
"DO NOT GO TO THIS RESTAURANT HORRIBLE STAFF AND MANAGEMENT."
"Will never dine in or getting takeout from this place again!"