Royal Queen Reviews Summary

Atmosphere & Decor

Pros:

• "The atmosphere has a grandiose feel with an hall for wedding banquets."
• "The place is huge and grandeur, a nouveau riche experience."
• "It's also a fun atmosphere with cool lights and screens everywhere."
• "The place is well decorated and ambience is really Asian."
• "Beautiful wedding venue!"
• "The place is beautiful with chandeliers everywhere."
• "A very nice place with excellent decoration that match up the mood along with loud and busy crowd."

Cons:

• "Crowded. Very crowded."
• "Very loud and noisy."
• "Great location, however poor ambiance and a tense atmosphere throughout."
• "You can also hear music from the karaoke / ktv bar located to the side of the restaurant due to bad insulation and again lack of separation between areas."
• "Also if there’s other groups here, it gets very loud and chaotic."
• "That wouldn't necessarily be a problem except for the hallways smelling of cigarette smoke and the bathrooms smelling of urine."
• "The ambiance brought back memories of traditional Dimsum houses in Guangzhou."

Service

Pros:

• "The customer service is amazing! The Hong Kong food is very authentic."
• "Surprisingly we were able to get our own table. We only waited less than 5 mins."
• "The service was good."
• "Service is really good."
• "Cart ladies are super nice."
• "Friendly servicer."
• "Service was 10/10."

Cons:

• "The service is typical chinese style (can be dry and rude)."
• "The service is extremely bad. If you want to get respect in a restaurant… don’t come here."
• "Service terrible. Waiters and waitress are yelling to each other over open food dishes."
• "Horrible waitress.. I asked for a glass of water and both times, two different ladies look at me like I owe them money."
• "Service was not great at late lunch."
• "The server was terrible I have ask for fork 4 times and finally they bring one over."
• "Staff was slow and unconcerned with my table."

Food Quality

Pros:

• "All the food was excellent and we felt like we got good value for what we paid for."
• "The dim sum was delicious here."
• "Delicious Chinese banquet food tonight my favorites were the deep fried tbone in a sweet sauce, the lobster was delicious, walnut shrimp and then the abalone and bok choy, fried soy rice, noodles."
• "The dim sum was incredibly flavorful and fresh."
• "Very fresh dimsum, great tea, very friendly staff and very clean place."
• "Food was good!"
• "All the food was fresh."

Cons:

• "Ordered lomein with nothing in it but just noodles & pork - no veggies for $15, gen tso chicken for $19.99 with watery sauce, bland wonton soup for $15."
• "No. 1 Chinese restaurant in the Bronx is way better for less than $20 for all those 3 items I ordered."
• "Food lack of flavor. Meat and seafood are not well handles with not fresh tasting."
• "Just had dinner nov 2021 with a large group we ordered 12 different dishes all were horrible, old ingredients and not skillfully prepared like in the past."
• "This place has a bad quality of food the food was slimy and made people throw up."
• "The food was cold and tasted like cooked overnight."
• "Food is disgusting."

Value

Pros:

• "Prices are also reasonable."
• "It has reasonable price."
• "The food is fantastic in the prices of very reasonable."
• "Dimsum is very good priced and delicious."
• "The flavors were spot-on, and the variety of dim sum dishes was impressive."
• "The food is very good (they carry all usual suspects dim sum dishes), the place was recently renovated and clean."
• "The food is nice made from old and traditional Cantonese recipes."

Cons:

• "It was just a little pricey but better got deals on week days."
• "Price has skyrocketed... 2 people who didn't eat too much ended up paying over 100... Ridiculous..."
• "The dim sum dishes are one of the highest priced places I've eaten at."
• "They charge for tea and refills. Who the hell charges for tea and refills when its just water?!"
• "They charged our table for tea ($5) and I think a service or seating fee ($12.95) when there was only a party of 5."
• "The billboard says $3.25 for S/M/L dishes with the exception of holidays and weekends, however the register lady still overcharged on a weekday with no holiday."
• "I tipped 15% & I got harassed by the manager for not leaving more."