Bordeaux Steakhouse Reviews Summary

Service

Pros:

• "The service was exceptional, with friendly staff who made me feel welcomed and comfortable."
• "Valet parking, i cant forget that part...best service evar!!!!!!"
• "Chef Denise Reyes was awesome and all the waitresses we're also awesome, they're very detailed with everything meaning they are on point with everything!"
• "The service is sterling and gracious."
• "The waiter, David, was very friendly and gave us some recommendations of what to try on the menu."
• "Service was terrific since the first second we walked in."
• "The staff are sooooo nice & treat every customer like family!!"

Cons:

• "The food was delicious but the service was horrible. I was waiting 1 hour and 20 minutes for my main course."
• "As a side note, while dining it was difficult to track him down. We had to keep asking other waitstaff to call him."
• "We felt very rushed and while the staff was friendly, the service was just okay."
• "One word of warning, the bill wasn't clear on this hu they automatically include a 16% gratuity."
• "Very slow service when the restaurant was mostly empty."
• "Service can't keep up. I hate begging for water."
• "Service was very very slow."

Food Quality

Pros:

• "The food & service was amazing & absolutely delicious starting with the appetizers, entrees & of course their amazing gourmet desserts."
• "The elegant, delicious, exquisite and fresh meal was served professionally and tasted Devine!"
• "The food is also amazing and I am never disappointed. The sweetbread special is highly recommend."
• "The food was delicious, with perfectly cooked steaks and sides that complemented the meal nicely."
• "The food here is awesome they have a sick line up on there menu, and the meat is very juicy and tender."
• "Delicious food. Great staff."
• "The food was absolutely delicious!"

Cons:

• "Desert was awful(7 of us had a different one and tasted them all)."
• "When we order the desserts it took awhile to bring it to table and unfortunately was disgusting and not tasty, it tast not fresh."
• "The food was great except for the steak."
• "Every single dish was quite mediocre and really I can't point to a single dish and say damn that blew me away."
• "The steak, potato fries, and the chicken soup were a bit of a letdown."
• "The steaks are not worth the money, they are super dry for medium steak and overpriced for its quality."
• "The steak fries were overcooked and inedible."

Ambiance

Pros:

• "We were welcomed into an elegant ambiance with a beautifully set square table. The service was impeccable."
• "Great ambiance, check."
• "The place was dimly lit and ambiance was just what I was looking for Anniversary dinner with hubby."
• "The atmosphere of the place is nice."
• "The atmosphere relaxing and beautiful and classy."
• "The ambience, decor, and atmosphere are classic and luxurious!"
• "Calm beautiful atmosphere great for quality date night!"

Cons:

• "The conference space was ok but climate control was poor, was constantly manually adjusted and did not hold steady."
• "Unfortunately we had to breath in cigarette smoke during the last half hour due to the valet parking folks smoking right outside the front door."
• "From the outset, the music was a little bit too loud given the small intimate space."
• "Noisy and they try. It's not that it's bad it's just too much action for me for dinner."
• "Back room is a HVAC issue blowing cold and hot air, it's a temperature nightmare."
• "The ambiance was adequate."
• "While this place tried to bill itself as a high end restaurant, it is a failed execution."

Value

Pros:

• "Something special. The price and service is well worth every bite."
• "Bordeaux is a perfect example of 'you get what you pay for.'"
• "Prices are really good too."
• "Not cheap but well worth it."
• "Despite the cost, I still believe that the quality of the food and the overall experience were worth it."
• "Worth every dollar or shekel ;)"
• "The steaks are surely worth the money due to their size."

Cons:

• "It's important to note that the prices at this steakhouse were quite high."
• "But I wouldn't come back again. For the price I would expect the cooking staff to pay a little more attention to detail."
• "For one 18 oz steak our bill was $150."
• "At an average of $100+ per person it was NOT worth it."
• "Steak was good, but definitely not worth the $150 it costs once you include tax and the mandatory 20% service charge."
• "I'm nowhere in the midst of an inflation grip, but given the service and the food the prices were insanely high."
• "The food was not great, I'd say good. At an average of $100+ per person it was NOT worth it."