Brick City Vegan Newark (Formerly known as Urban Vegan) Reviews Summary

Food Quality

Pros:

• "The California burger with cheese, fresh salsa, avocado, lettuce, cilantro and lime juice was on point."
• "The food is the best vegan food I have tasted besides the food I cook at home."
• "Everything taste super delicious!"
• "The food here was amazing!"
• "The quality of the food is high."
• "The food was delicious even after driving a few miles home to eat it."
• "The food was excellence."

Cons:

• "I still haven't received my refund."
• "Chicken sandwich is mid. It's more like a mcchicken than a Popeyes chicken sandwich."
• "Food is just OK, very pricey for what you get."
• "Today, I orders a Power Bowl in the restaurant and it was subpar."
• "The pulled biscuit really didn't sit well with me -- the biscuit wasn't really flavorful or flakey, and the pulled oats were overpoweringly sour and tangy."
• "The sauce was too generous and soaked everything through for takeout though."
• "The food is good, but not great."

Service

Pros:

• "The employees were patient, helpful, and overall genuine and nice."
• "Thank you to the young lady who was attentive, professional, and made the experience worth having."
• "Service from Tom, Rolando, and Jimmy was friendly and professional."
• "Staff were all very helpful, pleasant and welcoming especially Dominique!"
• "Customer service was phenomenal."
• "The service is amazingly welcoming and efficient."
• "They serve the food HOT and fresh and provides quick and friendly service."

Cons:

• "Every time I have ordered, my food was never prepared on time (according to the Uber Eats app)."
• "Staff was very friendly but I found the wait time to be excessive."
• "Please hire more ppl. Your current staff is doing their best but they need help."
• "Additionally more than 3 items that I wanted to order was not available because of missing ingredients, that was disappointing."
• "Customer service was a little lacking, I thought they should be a little more attentive and alert."
• "Note to management: please give customers the option to tip with a card, not everyone carries cash these days."
• "I’ve came here 3x and the staff is very forgetful and unprofessional."

Atmosphere

Pros:

• "Loved the atmosphere and the space."
• "Urban Vegan really just brings a comfort that’s not even explainable."
• "Love the whole vibe the people that worked there down to the food."
• "A welcoming vibe was evident upon entering the establishment."
• "Inside decor and seating areas are nice."
• "The vibe at Brick City Vegan is pretty 🔥."
• "Atmosphere was soothing and peaceful."

Cons:

• "It's a pretty small place so it may not be ideal if you want to dine in with a large group."
• "One thing for me is that the music was too loud."
• "The seating area is small with approximately 3-4 tables."
• "Fun, upbeat atmosphere, but loud."
• "No seats. Really good food. Tasty, healthy. The price is high, but it’s good for the price. But I’ll rate 3/5 because there’s no adequate seating."
• "Only down note is that there is no parking watch out for a ticket as the bus stop in front of the store it seems to be the only alternative."
• "It took longer than I would have expected given that the place didn't look busy, but I think they had tons of online orders they were processing."

Value

Pros:

• "EFFIN AMAZING !!! I CAME FROM NYC JUST TO EAT HERE AND WHEN I TELL YOU GUYS….. ITS BUSSIN !!!!!"
• "Definitely a spot I’ll be coming back to over and over <3"
• "Highly recommend 😍"
• "The prices are awesome."
• "Everything was incredibly affordable as well, I loved the price!!"
• "Prices were really reasonable for good portions packed with flavor."
• "Good prices, smiling faces and feel-good food for your soul."

Cons:

• "Burger with no fries and extra sauce was cost of a dinner. Over $17.00.. thats crazy!!!!"
• "It’s expensive if you want to get full."
• "Overpriced in my opinion."
• "The drink was small for $10 but it was also good."
• "Its slightly overpriced."
• "Prices went from 12 to 15 for a beyond burger.. the cost of making the burger is no more than $2.75."
• "I'm going to be honest it was pricey, and I was debating if I wanted to spend 17 dollars on a cheeseburger."