VeganHood Reviews Summary

Category: Vegan restaurant New York

Address: 2100 Frederick Douglass Blvd, New York, NY 10026, USA

Phone: +19172658172

Rating: 4.5
based on 176 reviews.

Staff Service

Pros:

  • "The staff is so sweet."
  • "The waitress was so friendly and the food was ready on 5."
  • "Shawn is an astounding waitress."
  • "Our waitress went above and beyond."
  • "The staff are very professional."
  • "Always friendly and very attentive."
  • "The customer service is really the best and you can tell they value their customers."

Cons:

  • "The customer service sucked as well."
  • "Service SUCKS!"
  • "The service was lacking. She wasn't as attentive and the whole vibe just seemed off."
  • "Never have I ever experienced such unprofessionalism when it came to a waiter serving me."
  • "Waitress unfortunately got orders wrong twice."
  • "The staff took forever to get to us."
  • "The woman behind the bar was a fair skinned black woman with braids who clearly wasn’t interested in me being satisfied as a customer."

Food Quality

Pros:

  • "The “fried chicken” was very good. Very nice texture and taste."
  • "Everything was seasoned so perfectly."
  • "The chicken was nice and crispy."
  • "The fried shrimp (literally tasted like real shrimp!!)."
  • "The food was absolutely delicious."
  • "The fried chicken was so crispy, the fries were so delicious and my husband couldn’t stop raving about the Mac and cheese!"
  • "The food was delicious despite the time we went."

Cons:

  • "Unfortunately I wasn’t blown away by any of the food."
  • "Food was terrible. Don't understand how they don't make homemade vegan burgers and sell pre-made beyond burgers."
  • "However the food was underwhelming."
  • "The food was extremely over salted (and I like salt) and not seasoned separate from the loads of salt that lingered in your mouth."
  • "The fried vegan chicken was so unseasoned and the mac & cheese tasted like warm noodles in non dairy milk."
  • "The food was flavorless."
  • "The food is even better than the atmosphere, and that's saying something considering how adorable the place is."

Atmosphere

Pros:

  • "The inside of the restaurant (atmosphere) has a very cute boutique feel."
  • "The atmosphere was cute."
  • "The ambiance gives modern rainforest vibes."
  • "The atmosphere is perfect."
  • "I also loved how happy and positive the atmosphere was."
  • "The restaurant has a great vibe between the decorations, music, and staff."
  • "The space was well lit and nicely decorated which made it even more enjoyable."

Cons:

  • "It's a pleasure to be able to order anything on the menu, but taste and atmosphere often leave something to be desired."
  • "The place is very small so as soon as we were done we were advised there was a family waiting to sit so we left immediately after that."
  • "It's a small on the inside and very cozy."
  • "The space is not that big but definitely has available seating for dine-in."
  • "Small with cramped tables, could be seen as intimate."
  • "The restaurant is small but has some enclosed outdoor seating which helps expand it."
  • "Love the ambiance."

Price and Value

Pros:

  • "Reasonable prices."
  • "The serving sizes were perfect and everything was so flavorful!"
  • "The price was nice as well at $30 for everything."
  • "Reasonably priced."
  • "Great prices and service."
  • "The food portions were bigger than the price so no one leaves hungry and broke."
  • "Everything we ordered tasted INCREDIBLE."

Cons:

  • "It's a bit pricey for the size portions you get."
  • "I think its overpriced a little bit."
  • "I was unable to finish the meal which had a premium tag of $110.00."
  • "It is pricey for the amount that you get, not gonna lie, but the taste is worth it."
  • "Omg they too expensive I've went to other vegan spots that taste wayyyyyy better for a decent price."
  • "I should've ordered the burger like I originally planned but the burger alone was $16 and to order fries was an additional $6, a bit overpriced if you ask me."
  • "You charge too much to offer such poor customer service and bland food."

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