Japino Reviews Summary

Authenticity and Quality of Food

Pros:

• "Highly recommend authentic Japanese Ramen and food."
• "The katsu sauce was by far the best that I've had since going to Japan last year."
• "Real homemade Japanese food."
• "Both ramen dishes were absolutely amazing."
• "Incredible, homemade Japanese and Filipino food!"
• "Best ramen I’ve ever had, very fresh and made with love."
• "The food here taste like back home."

Cons:

• "The price wasn’t really worth the price in my opinion."
• "7 calls no answer don’t know why still running business like that."
• "Should have just said not people friendly on the phone. Food looks good."
• "I gotten the chicken Katsu but the sauce that came was it was horrid and it was fried chicken, the portion was small compare to what it was offering."
• "The takoyaki balls was good but not worth it."

Service and Hospitality

Pros:

• "The Chef/(only person working there at the time) was delightfully friendly and great at her job."
• "The lovely woman (whose name I completely forgot to ask for) that ran the restaurant was extremely chatty and friendly to all of us."
• "The owner Kim is so friendly and she’s a one woman show."
• "Kim, the proprietor, is very nice and welcoming which makes the food so much better."
• "Service was wonderful, she is very welcoming, friendly, and a fabulous cook."
• "Customer service was excellent as well!"
• "The staff was warm, accommodating and forthright with the wait times."

Cons:

• "Kim is a one woman show, so would recommend you come with managed expectations on potentially longer wait or serving times."
• "Called, no high chair. 'Not kid friendly'."
• "The service is awful and not respectfully at all!"
• "Expect a wait if she has a lot of orders."
• "So you might have to wait a few minutes for the madam to cook your order."
• "The place gets really busy as its a one person operation."
• "It may take a little longer than other restaurants to have food ready but the waiting isn’t unreasonable."

Atmosphere and Experience

Pros:

• "It’s more like enjoying a delicious meal in your friend’s kitchen accompanied by great conversation!"
• "Definitely need to call ahead and give a fair amount of time for a catering order if you have a group of more than 4, but absolutely worth it."
• "The owner runs it herself and charms you the moment you enter."
• "Love this place. The owner runs it herself and everything she cooks is a serving of nostalgia and comfort with every bite."
• "The atmosphere was very cozy, it felt like an Izakaya for those in the know."
• "A very pleasant atmosphere, phenomenal service, and stellar food made for a great overall experience."
• "The restaurant is cozy and inviting."

Cons:

• "Limited parking in the rear of the building and street parking in front of the restaurant."
• "Parking in back."
• "The restaurant is nestled on a strip of commercial store fronts, so it's quite easy to miss but is well worth visiting."