ACME Markets Reviews Summary

Customer Service

Pros:

• "Malisha is the best costumer service attendant ever been in this store, she really does her job with enthusiasm."
• "The guy at the seafood department was very helpful and friendly."
• "The staff are very busy but always polite, professional, and helpful."
• "Belissa, the night shift manager always goes above & beyond with providing me and my service dog great service."
• "The staff is so great and helpful. Belissa always greets my wife and I with a smile and is always willing to help us find anything we need."
• "Cashier is usually very friendly."
• "Very nice and convenient market, vegetables and fruits are always fresh, lots of varieties and choices as well as fresh/warm food and salad are available."

Cons:

• "Staffs are rude."
• "The rudest staff I have ever encountered."
• "The customer service had two staff members who were incredibly rude—I genuinely felt insulted when seeking assistance from them."
• "Awful service. There is never a customer service person and when there is, she has an attitude."
• "Costumer service is always important but today I did a self checkout... Definitely worst costumer service ever!"
• "Slowest customer service ever. Staff is generally unmotivated."
• "Customer service is always a problem here seems like you are bothering them when you ask a question."

Store Atmosphere

Pros:

• "It's very clean and nit place."
• "Clean, lit, great personnel and good sales."
• "The store is always impeccably clean and well-organized, making it a pleasure to shop there."
• "Great product selection."
• "The ambiance around ACME (waterfront) alone is a worthy cause for review."
• "Some employees are friendly, covered parking is perfect and the pharmacy staff is super nice."
• "Clean and well-lit inside, and the attached garage is great."

Cons:

• "The produce is terrible."
• "Produce section is getting worse every day - I've been there in the last three days and several of the shelves were empty."
• "Their bakery lacked variety and freshness."
• "Something smelled awful by the meat and fish departments, aisles were cluttered, shelves messy."
• "I've gotten sick from eating their rotisserie chicken, their produce selection is poor and of poor quality."
• "Walk down the bread aisle and you’ll see mold."
• "They just need to clean the bathroom are discussing."

Pricing and Selection

Pros:

• "Their deals seem to be pretty good."
• "Use the app for very good discounts."
• "They helped transfer my prescription over from Walgreens due to it being less expensive."
• "Prices are reasonable and they have a wide selection of veggies and meats."
• "They always have great promotions and deals."
• "Most people already know that ACME HAS GOOD VALUE."
• "Very convenient for store hours, you can get daily stuff from here."

Cons:

• "Selections are just okay. And the prices are extremely expensive compared to other similar stores."
• "Pricey pricey pricey, and limited produce options."
• "It's pricier than Walmart if you need a big shop."
• "Very expensive compared to Walmart and Shoprite."
• "In general everything was more expensive."
• "Convenient but horribly overpriced market."
• "The prices in the Acme at Port Imperial are pretty high compared to shop rite."