Cantina Rooftop Reviews Summary

Category: Mexican restaurant New York

Address: 605 W 48th St, New York, NY 10019, USA

Phone: +12129571700

Rating: 4.0
based on 327 reviews.

Food Quality

Pros:

  • "Food were so delicious and Caroline gave the best advice for drinks."
  • "The birria tacos are out of this world delicious."
  • "I was very impressed with my tacos, absolutely delicious."
  • "The food is tasty with pretty fair price."
  • "Food was great, drinks were good."
  • "The food and drinks are delicious, it’s authentic Mexican food!"
  • "The food was delicious, drinks were tasty and ambient was phenomenal!"

Cons:

  • "Even for a venue in Manhattan, this place was outrageously overpriced."
  • "This place underwhelmed with the food and the drinks."
  • "The food wasn't all that, great spot for brunch n dinner date."
  • "The food is not that tasty as It looks on Instagram."
  • "The food was very basic."
  • "Too loud music carnitas tacos the meat were dry and old."
  • "The food is overrated, the service was horrible, overpriced for both its quality and quantity."

Service Experience

Pros:

  • "The servers were very attentive and kind."
  • "Our server Serafin was the real star of the show."
  • "The service was impeccable -- even including the bathroom attendant."
  • "The service Adalberto provided made my Sunday more than exceptional."
  • "All staff were friendly and attentive."
  • "Our server Bryan brought great energy and was so helpful when ordering our food and drinks."
  • "The staff is super friendly and the tip is included in your bill."

Cons:

  • "The management let a young lady throw up for over an hour near by our table. Didn't care that slobberish vomiting was affecting our dining experience."
  • "The waiter in our table was not empathetic or attentive, so I don’t think I’m coming back."
  • "The manager was very unprofessional; I don't see myself going there again."
  • "The waiter was very touchy with my friends and it made them very uncomfortable."
  • "The service was terrible, we had to ask for everything multiple times and didn’t follow our requests even after asking multiple times."
  • "Our waiter was simultaneously over zealous and dismissive."
  • "The staff seams to be in a frenzy the wait staff doesn't know who is covering what table."

Atmosphere & Ambience

Pros:

  • "They also sing HBD which is nice! Would recommend for birthday photos."
  • "The vibe was very nice and the waiter was polite."
  • "Great open air environment to dine and have drinks with great music."
  • "It's a very nice rooftop but the view wasn't amazing and the tables are slightly snug to each other."
  • "The atmosphere is amazing."
  • "Loved the variety and smooth transition of the music."
  • "The whole vibe, music, decor was astonishing I've never seen a restaurant so beautiful and well decorated."

Cons:

  • "Do not go here if you're looking to have a conversation with your dinner guest or be prepared to shout the whole time. It is more of a lounge/club atmosphere. Very loud."
  • "I wasn't sure about the atmosphere here because it gave party vibes because of the very loud music but there were lots of kids too."
  • "The only thing I can say is that it’s super loud but it’s worth it."
  • "Great party atmosphere! Definitely not a place you go to if you're trying to have a semi quiet meal."
  • "If you are looking for somewhere quiet though I do not recommend. It can get very loud at times."
  • "This la Cantina is LOUD. You cant hear each other that much."
  • "Ridiculously loud for a brunch at 1.30pm with a low level absurd DJ yelling random stuff every 10 minutes, you cannot have a discussion with your friends."

Additional Services

Pros:

  • "The photographer walks around taking great pictures of you and your guests, puts in a frame for $25. $28 if you use a credit card."
  • "We also had straight Patron more than a shot, thank you bartender."
  • "The DJ was top-notch, especially the Marachi and their food details, and the taste was out of this world."
  • "Photographer came over took a cool picture of me and my buddy @romerohuaraches and gave us a cool picture frame with our photos."
  • "Super appreciative for our waitress CATALINA!!!!! She was professional, courteous, and knowledgeable."
  • "The staff was very attentive and friendly."
  • "The music was great as well; had us dancing in our seats."

Cons:

  • "On top of all of that they have two singers going on every table to sing and then they ask for tip and won’t leave even if you’re eating until you give them tip, same thing with a photographer, she made us get up and switch so many times to then come with the pictures printed and tried to sell them to us for $25 each and would not leave as we were eating."
  • "The place has a photographer that takes your picture, and then the manager comes by later to try and sell you the picture (that they've already printed and framed for you!), which was a little uncomfortable."
  • "They have a photographer that offers to take your picture and then comes to your table and offers you the option to purchase the pics for $30 each... Yup you read correctly $30 for each one."
  • "They try running a 'photo scheme' on you where they offer a photo of you at the restaurant, but then bring 7 frames with printed photos of you and try charging 20 USD each photo like you owe them something."
  • "The worst by far were the photographers who interrupt your meal to solicit photos no one asked for and take no less than 12 posed pictures which is super disruptive."
  • "They print the photos right away without asking and to you sell you the photos in plastic frames for 25$ a piece 🙃."
  • "Side note: there is a photographer that walks around taking pictures which you can purchase the photo print afterwards, if you’d like."

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