Charlie Palmer Steak IV Reviews Summary

Service

Pros:

• "Our server, Jason, was awesome! He provided a great recommendation on wine and answered all of our questions regarding the menu."
• "Raymond and Mohammmed were absolutely amazing, literally the best service I’ve ever had at a restaurant."
• "The service was wonderful and Raymond was awesome."
• "Our server Morgan was extremely attentive and made us feel very welcome and comfortable."
• "Service from both Ulysses and the sommelier was excellent and exceptional!"
• "Our server Raymond had amazing recommendations and a great personality."
• "Sandy was literally the sweetest and most professional/personable waitress I have ever had the pleasure of waiting on me."

Cons:

• "We walked in and there were like 10+ visible tables open and no one at the bar. I understand that we didn’t have a reservation, but we were treated like cattle."
• "The staff was a solid 3. The server was just ok at best. Lackluster is a good description."
• "Our server Raymond was not attentive. It took 10 minutes to get water on the table then another 10 to order our drinks."
• "The service was a bit hectic. They delivered someone else's drinks to our table and mixed up my dessert."
• "The bus persons ignored our table. Were VERY slow to remove used plates."
• "The service was iffy, our waiter was very good, but it was clear he was way over extended, had too many tables to deal with."
• "It took 35 minutes for us to receive our drinks, 45 minutes to take our meal order, and we never received bread for the table."

Food Quality

Pros:

• "The breads to start were AMAZING! And then the rest of the food, wow! Melt in your mouth steak!"
• "Fantastic food and amazing customer service. Recommend the Bone In Ribeye, absolutely delicious and the best steak!"
• "The food was very fresh and super delicious."
• "Food is excellent, nice atmosphere, not noisy."
• "The ribeye was off the hook the seasoning was different then other places had a little spice and mint rosemary hint to it!"
• "The food was very scrumptious."
• "The steak Frites was absolutely delicious, and perfectly cooked and a substantial portion."

Cons:

• "The seabass paired with a couscous which I don’t think it blended well."
• "Ordered the au poivre pepper sauce with it, that was a big no, way too salty, bitter, and just way too overwhelming, the steak was better off without it."
• "The filet I ordered was undercooked and when I sent it back it came out over cooked."
• "His T Bone steak was dry, tough, bland and had a bad flavor."
• "Both of the steaks that we got tasted like straight char. Mine was stringy..fat wasn’t rendered. Absolutely no crust."
• "The steak had no flavor was kind of warm not hot at all."
• "Only thing we ate that was eh was the cheesecake. It had such potential but it was ice cold and hard rather than creamy as expected."

Ambiance

Pros:

• "Beautiful modern vibes."
• "Nice vibe. Great steaks and a very unconventional charred romaine Caesar's salad which is a must-try!"
• "The restaurant itself is beautiful with really comfy seating, which was much needed after walking around the city."
• "The atmosphere was calm and casual. Not uptight but also quiet enough to have an actual conversation."
• "Very elegant! Very quaint with tables and sofas! Very quiet ambiance that helped us thoroughly enjoy our meal."
• "The restaurant is elegant and there’s this peace in the room."
• "The ambiance was so welcoming, the receptionist was super friendly she checked in on us to make sure we comfortable."

Cons:

• "Only downside to the experience was that the restaurant is broken down into sections and we were seated in what felt like a hallway next to the main dining area."
• "Coffee shop ambiance with bright lights and no character."
• "It was a rushed, uncomfortable meal - only made worse but seeing the other couple contently seated still enjoying their entrees as we ran out at 658p to catch our show."

Value

Pros:

• "Worth every penny and then some."
• "Overall an incredible dining experience for a reasonable price."
• "The food was outstanding! I got the steak frittes, my steak was done to perfection."
• "The steak was a perfect medium rare. They really put a lot of care into making their event menu special and affordable for diners."
• "Probably the best all around steakhouse dinner we have experienced."
• "Portions are large, so no worries about leaving hungry!"
• "The lobster is so delicious!!!"

Cons:

• "Can’t find a steak under $80. That’s right folks step right up for an $80 strip steak."
• "Overpriced and overrated. Plus their google reviews are very obviously fake when taking a closer look."
• "Seafood Tower was much less than expected but the steak was slightly over priced compared to other top notch Steakhouses in Manhattan."
• "Broken bathrooms and empty salt shakers aside, the most expensive steak in NYC can be found here."
• "Upon requesting to split the bill between card and cash, our server, Richard, seems to have charged his tip 'twice'."