"The food is delicious and a great meat alternative."
"The burger with mushrooms was fabulous."
"Food was really so delicious and flavorful!"
"Mushroom bacon burger was top shelf, the chicken was super realistic, and the milkshakes were so flavorful."
"All their food is delicious and freshly prepared."
"The sweet potato fries with the maple dipping sauce was off the hook!"
"The burgers taste unbelievably delicious and the cheese tastes better than some made from cow's milk."
Cons:
"The presentation of the burger was worse than what the lunch ladies in the school cafeteria do. The bread looks like it shrunk with lots of wrinkles."
"Sadly, the burger that I ordered was missing the green leaf lettuce and had a tiny touch of mayo and just a tiny piece of pickle."
"This burger is hands down the best looking meat substitute burger, but fell short on the flavor scale."
"Unfortunately that’s the sad thing with vegan food trying to be meat. No chew in the plant based patty."
"The food left us disappointed - the buns were a soggy, the plant based chicken wasn’t crispy as it was intended in the name and it was more tepid food than rather hot food."
"The chili tasted sweet. I don’t like sugar in my chili."
"Mediocre vegan burgers. I had the fillet o'fish style burger and it was pretty dry and tasteless with some tired lettuce."
Customer Service
Pros:
"I don't leave reviews that much but today I just had to because... I was truly impressed with the flow of handling the guests orders."
"Samantha delivered excellent customer service."
"They were checking on customers regularly and super nice."
"The staff was quite hospitable and friendly."
"Staff was wicked kind, friendly and helpful."
"Let me just say right off the bat how wonderful the staff is."
"The entire staff is wonderfully kind, patient, and accommodating."
Cons:
"Service didn’t seem to be on the strong side as though one of the staff members took a break on off of the tables outside."
"The customer service was garbage lol I walked in and stood there for a min - unacknowledged."
"We are sitting here starving at a dirty table while we watch two people leisurely 'cook' and one girl in a white sweater covered in black hearts stand there on her phone in the middle of the kitchen."
"I felt that the staff was also exhausted and not in a good mood."
"Poor service, No customer acknowledgement on arrival."
Value for Money
Pros:
"I love PLNT burger and will always recommend it to anyone whether vegan or not."
"I enjoyed my meal which cost me half of what it would have at any other restaurant that serves vegan burgers."
"The food tastes delicious. It’s a little expensive for what is BUT it’s worth it."
"The food is absolutely delicious I cannot say that enough. The fries are incredible, the burgers omg I will be tasting those in all of my dreams now."
"Beautiful gastronomic experience, you have to come and try everything from this incredible menu, super delicious everything."
"The s'mores milkshake is incredible for dessert along with the pineapple ginger carrot cookie."
"Loved the double cheeseburger and the green bean fries."
Cons:
"The food wasn’t cheap either - nearly $30 for the three items!"
"Especially considering that a burger and small fries were almost $16 after tax."
"Fries close to $5.00 for very small portions."
"Expensive for what it was."
"Small patty for over $10! How do they compete with non plant based places????"
"Prices are high for what it is really."
"The wait is absolutely RIDICULOUS for this overpriced food, and the lack of professionalism was poignant."
Ambiance and Cleanliness
Pros:
"They nailed the atmosphere, the place feels like any other fast food chain."
"The environment is so nice and very cozy and the service will make you feel right at home."
"The location here had plenty of seating in the front and upstairs in the back and we got to enjoy our meal in peace."
"The ambience is lively and energetic, with great music, colorful walls and a bright menu."
"The interior decor is amazing, great combinations of colors, with a blend of contemporary and traditional furniture, comfy too."
"The restaurant locations are so cute."
Cons:
"Metal tray used for dine-in was sticky."
"Bathrooms look clean and crisp as too both stories of the dining areas."
"We are sitting here starving at a dirty table."
"Every time we go, it’s dirtier and the food is worse."
"The place could use a light cleaning, but I was there close to the night's end so I will give it a pass."