"The ribs were fall off the bone with an incredible dry rub, pastrami was juicy and flavorful."
"The meats are ordered by weight, quarter, half, full, etc. Burnt ends are a MUST. I get them every time. They have an excellent taste and are juicy."
"Delicious homemade bbq!"
"All of them were tender, juicy, and the barbecue sauces that came with them were awesome."
"The burnt ends were extremely savory and essentially melted in your mouth as they were cooked to perfection."
"The brisket just fell apart with a look and the ribs were just divine."
"The meat is seasoned and cooked to perfection! It falls off the bone and melts in your mouth!"
Cons:
"While their baked beans are definitely not my favorite."
"Sausage was full of fillers, the sauce was not good at all."
"The brisket is also dry, lacks the smokey flavor, and wasn’t moist at all."
"BBQ is mediocre at best."
"The mac and cheese overly seasoned, gritty."
"The brisket was a bit dry, and the pork belly wasn't the best."
"Brisket was way overdone and chewy--no pink smoke ring visible."
Service
Pros:
"Service is quick and excellent."
"The service was great! Everything from the guy taking our order to the sweet lady who brought us the food."
"The people are friendly and the service they do provide is really great here."
"Service is prompt and extraordinarily pleasant."
"Service is Swift and professional and the space is adequate, with an outdoor portion."
"The bus staff is great, very attentive getting things and cleaning up."
"They have amazing service that always get what you need before you even think it."
Cons:
"It’s unprofessional to say you will be open when you are not."
"We were not be served any food after they took our order and waited a whole hour?!!! An hour wait! NO FOOD, on Father’s Day."
"I only called because I received an email indicating my order wasn't approved."
"The front counter got my name wrong so it was a little confusing when the order was ready."
"I am really getting tired of patronaging locations where the person you are giving the order to clearly doesn't want to be there nor has the patience to take the order."
"No manager available at John Brown available to discuss."
"I was referred to the cooks that are situated right next to the cashier and they gave me short answers and acted as if it was my problem that it was raw."
Ambiance
Pros:
"Amazing place. The food was amazing and the ambiance was good."
"They also have a nice backyard - perfect for summers/fall type weather."
"This may be the best BBQ in all of New York City."
"Most of the inside eating area and the nice backyard patio are free of distraction, great for eating and talking with friends."
"This place is LEGIT."
"Ambiance it edgy but clean."
"Very chill vibes with a cute outdoor garden."
Cons:
"The inside seating can use a little upgrade."
"It doesn’t look like much on the outside (or honestly the inside)."
"The seating area is pretty tight, and gets RIDICULOUSLY packed during Kansas City Chiefs games."
"It feels like a mini Arrowhead stadium on game days."
"You’ll have trouble finding a way in to the restaurant unless you look closely."
"This place looks like a dive bar from the outside."
"Couldn't find the entrance until a guy said to go around the side and look for what turned out to be a small door in a dirty wall."
Value
Pros:
"Prices are reasonable compared to NYC standard."
"Pricing is actually great for a BBQ place, and I feel like I got what I paid for."
"The price is definitely acceptable."
"PS reasonable prices for the size of the servings."
"Great prices on amazing BBQ."
"Food is very reasonable, rather inexpensive."
"The prices are affordable."
Cons:
"Prices to me are on a bit higher end."
"However, everything is pretty expensive and the amount is not great."
"Not cheap though."
"The food is pricey, portion sizes are small."
"An astronomical amount of money for the quality of the food."
"The prices have increased drastically. The meal I used to get was $16 - it is now increased to $23.50."
"The prices are a little hard to swallow, as are most BBQ joints."