Catch Steak New York Reviews Summary

Category: Steak house New York

Address: 88 9th Ave, New York, NY 10011, USA

Phone: +12128588899

Rating: 3.9
based on 311 reviews.

Food Quality

Pros:

  • "Food was unbelievable… truly one of the best meals I have ever had."
  • "Delicious food, beautiful decor, and plenty of space."
  • "The food was delicious. The atmosphere was nice."
  • "Absolutely stunning place - was even enjoying the food too much to take photos!"
  • "The food was absolutely amazing and the service was impeccable."
  • "The sushi was amazing and the steak was sensational."
  • "The food was excellent quality with well balanced flavors from all dishes."

Cons:

  • "I ordered a 12oz dry aged cowgirl steak and when it came out, it was so small it looked like a baby bird."
  • "Some of the food was a little under seasoned."
  • "Big mistake - not only did this seem like a tiny portion, but the steak (medium rare) was dry and flavorless."
  • "Everything was extremely salty."
  • "Food took over an hour, it was wrong, and then tasted horrible."
  • "The food wasn’t good either, I asked for medium well and it came medium rare coated with so much pepper/spice I had to scrape it off."
  • "And the steak was very bad."

Service

Pros:

  • "This restaurant is amazing on the customer service alone."
  • "Staff is well educated on the food & drink they serve as well as it’s preparation."
  • "Our server, Christian was phenomenal!"
  • "The staff was very warm and welcoming. We had a really great experience and will definitely be back soon!"
  • "Service was amazing. From the minute we checked in until the minute we left."
  • "The waiter and staff were polite and provided excellent service."
  • "Our server was super sweet and really kept an eye out on our dining."

Cons:

  • "The service was below average, we asked for salt and paper couple of times."
  • "However, customer service is very poor. The hosts were rude and what seemed prejudice/ racist."
  • "Our waitress left halfway through and we just felt forgotten."
  • "The service at catch is not that great either."
  • "Service was decent but we were left waiting a lot."
  • "Very bad service."
  • "The service was very bad both the hostess and our waiter Bryan were rude."

Ambiance

Pros:

  • "Always have a great experience here! Love the ambiance (music is great) and the food is amazing."
  • "The decor is very fresh and inviting."
  • "The atmosphere, trendy. They place hip hop music, not too loud at all but a mix of new and older hits."
  • "Entrance was beautiful."
  • "This is elegance and style personified with every detail, at every corner."
  • "The covered patio is warm and vibrant."
  • "Ambience was very nice! Beautiful and romantic."

Cons:

  • "The place smelled of cigars because the restaurant allowed smoking in private rooms with doors partially open."
  • "Catch Steak loses one star because of how loud it is inside."
  • "After waiting 45 minutes at the bar we were seated at the bar booth where pot smell was constantly present."
  • "The place was a money trap and it was swarming with escorts who were playing the 'date didn't turn up' angle."
  • "The place is extremely loud, you can hear everyone shouting and hardly hear the music in the background."
  • "No picture taking is allowed except for at the table."
  • "Unfortunately its a very loud restaurant and the wait time was 1 hour wait even with a reservation made in advance on a Thursday night."

Accessibility

Pros:

  • "We were walk-ins-no reservations and got seated right away but it was earlier in the evening before the big rush."

Cons:

  • "P.P.S. For those interested - this place is not wheelchair accessible - it has a flight of 30 concrete steps leading up to the restaurant and a narrow dining area."
  • "Terrible reservation policy. I had friends coming into town and the plane was delayed so they wouldn’t seat us."
  • "We did not get seated until close to 8:00... did not get our food until 9:30."
  • "Had reservations for 8:00, we waited over one hour for our table for which we never were seated."
  • "Had a reservation for 9:15 for my anniversary for me and my girl. I waited till 10:05 and still wasn’t seated with a reservation!"
  • "If i make a reservation I shouldn’t have to wait an hour to be seated after my entire party has arrived."
  • "The wait is ridiculous. I came to the restaurant for a birthday dinner at 9pm and it is now 10:30pm."

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