"The staff was very transparent with what was going on."
"Rich (our server) was great and we loved everything about it!"
"Originally the staff was attentive and welcoming."
"Our server, Rich, was probably the nicest, well mannered, and knowledgeable person we met during the trip."
"The service was amazing! very nice staff, very attentive!"
"The staff was very accommodating and helpful in providing recommendations and alterations based on our preferences."
"The service (from Jonathan specifically), was exceptional."
Cons:
"Service terrible. Had to ask for everything. Not busy in there and they basically ignored us."
"Rude, unprofessional and extremely money minded."
"Hideous service! The worst we have experienced!"
"It’s a shame that majority of us enjoyed the food, but had terrible service."
"We were trying to call a server for another 10-15 minutes and they were literally avoiding us, glancing at both of us and ignoring us."
"Service terrible. Had to ask for everything."
"The service here is horrible. We been waiting almost two hours for our food."
Food Quality
Pros:
"The mushroom ravioli was delicious and the pizza dough was incredibly good!"
"Food was great all around!!!!!!"
"Veal and Bolognese kinda tasted the same forreal. I honestly didn’t care because they were both DELICIOUS."
"Gotta try the Bruchetta pizza!!"
"Best pesto I’ve ever had, ate in like 15 minutes."
"The calamari was awesome 🤩 and my fresh mojito was damnnnnn."
"The crab cake was perfect with the right amount of crispness on the outer part of the cake."
Cons:
"Not authentic Italian food. My group and I got food poisoning after ordering the penne allá vodka."
"Within an hour had a reaction, so something was clearly not GF."
"STAY AWAY from the Risotto Primavera. It was a veggie rice dish that have nothing to do with risotto."
"Food was just OK."
"The only thing that I didn’t enjoy that much was the espresso martini, too sweet for me (but is just a personal opinion)."
"On top of the food being mediocre and bland, they added 18% gratuity to my bill."
"We didn't like the food, their pizza's don't taste good. Bathrooms are very old and nasty."
Ambiance
Pros:
"The outdoor seating was super cute and the heaters in each stall made it very comfortable even in winter time."
"This place was homey, delicious, and charming."
"The environment was warm, the aesthetic was pleasing."
"The ambiance was perfect in the evening time and amazing live music!"
"This restaurants is so cozy and charming, from the get go everything went perfect."
"The place is really cozy and beautiful."
"The atmosphere was so warming and friendly. I felt at home there."
Cons:
"The atmosphere is too loud, disorganized, busser run without paying attention to their co-workers neither the customers."
"Near around 10:30 the staff began surrounding our table with their back packs and coats as if rushing us to get up after we already paid our bills but were waiting for the Super Bowl to end."
"Welcomed into a back space, rap music playing."
"Safe to say he seemed very bothered and upset that we were interrupting his up close view of the Super Bowl."
"Got ignored by server entire evening."
"Don’t let the cute aesthetic fool you! This place has the worst customer service ever."
"Service was great (at first) until we ordered... For an hour. No app. No entrees. No bread."
Value
Pros:
"The food was so delicious and reasonably priced."
"If you ever are in Little Italy and want to get something nice to eat without spending too much, this is the place to go."
"Great place with amazing homemade pasta."
Cons:
"However, prices are very high for what it is, we paid $160 including tax and tip for a family of four so not really the best value."
"Ordered penne alla vodka + chicken. Came out luke warm & the chicken was 3 small bites. I would guess 1 oz of chicken for $8."
"The food and experience wasn’t worth the money."
"We just finished paying a $500 tab."
"Finally, I was charged with 20% tip/service fee which I couldn't opt out of even though the service and my meal were not tip-worthy."
"They also tipped themselves 50 bucks for one of the worst waitress I have ever experienced."