Altesi Downtown Reviews Summary

Category: Italian restaurant New York

Address: 200 Spring St, New York, NY 10012, USA

Phone: +12124311212

Rating: 4.3
based on 90 reviews.

Authenticity

Pros:

  • "Perfect service and great food- I had the trio of gnocchi and was amazed."
  • "The food tasted great and portions are well sized."
  • "Honestly some of the best Italian food I’ve ever tasted."
  • "The food was authentic Italian cuisine."
  • "Every dish we tried was a culinary masterpiece."
  • "The food is always delicious."
  • "The food there was surprisingly tasty and filling!"

Cons:

  • "When you see the menu having 'Linguine' spelled 'Linguini' and pizza with chicken, you realize right away you are not in an authentic Italian restaurant."
  • "The lasagnas looked and tasted like frozen lasagna, and the pizzas looked probably less good than what anyone should probably be able to prepare at home."
  • "Food was okay. Better off going somewhere else if you prefer taste over atmosphere and service."
  • "The meatballs tasted like an old dish rag."
  • "The food and service was horrible. Found a hair embedded in my pasta and I could barely eat it."
  • "The food here was very disappointing."
  • "The service was incredibly slow and the food was disappointing."

Service

Pros:

  • "Love the outdoor seating, service was phenomenal, food was fantastic and the owner is extremely down to earth and literally works just as hard as the staff does!"
  • "The staff are very attentive and the owner makes me feel like I’m his most important customer."
  • "The ambiance of the restaurant was charming, and the staff was incredibly welcoming."
  • "Service was very attentive. Very!"
  • "Really good customer service."
  • "The service from the servers was awesome."
  • "The staff here is amazing!!"

Cons:

  • "The waiter kept trying to hurry us out the door."
  • "Terrible experience, we had to ask multiple times for everything."
  • "Horrible service! We waited more than 45 min just to order, rude management and staff."
  • "Service was chaotic with three waiters who all were of different nationalities and didn't work together well, several screw ups."
  • "Servers were quite aloof."
  • "Our tables waiter was also the worst I’ve ever seen in a non-fast food restaurant."
  • "The service was incredibly slow and the food was disappointing."

Pricing

Pros:

  • "This place has normally sized dishes perfectly priced."
  • "Reasonable prices for the area."
  • "The pricing was also so reasonable compared to some other place I've been to."
  • "Prices are well within the acceptable range and location is very practical."
  • "All items were tasty with good value for the money."

Cons:

  • "The menu is misleading."
  • "Looking at the rest of the menu, several things looked grossly overpriced."
  • "A Great experience was tarnished by a feeling of having been misled into paying additional for beverages."
  • "Calamari good but a little overpriced for the portions."
  • "But it's a very disappointing quality price ratio."
  • "Very Very Very expensive !!!!! For very small portions !"
  • "Not value for money for sure!!! Small portions and 12 $ for a bottle of still water and it was served open."

Ambiance

Pros:

  • "The ambiance of the restaurant was charming, and the staff was incredibly welcoming."
  • "Loved the pasta and the wine. The atmosphere was amazing too sitting outdoors in the summer."
  • "Nice atmosphere."
  • "Inside Outside either way the ambiance was amazing."
  • "The place has a really cool interior with warm colors and a soft light that creates a great atmosphere."
  • "Great customer service and nice atmosphere and music."
  • "Very nice euro-style relaxed place."

Cons:

  • "Food was okay. Better off going somewhere else if you prefer taste over atmosphere and service."
  • "Outside seating was nice until rain came."
  • "Pleasant setting, slightly cliched music selection and art."
  • "I was seated next to the kerb and a pile of garbage sacks... the food was just not very nice."
  • "The service was very good, but sadly the food was just not very nice."
  • "The service was incredibly slow and the food was disappointing."
  • "Tables are nice though a little close together."

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