Mama Mia Reviews Summary

Category: Italian restaurant New York

Address: 621 9th Ave, New York, NY 10036, USA

Phone: +12123154582

Rating: 4.0
based on 267 reviews.

Service

Pros:

  • "The staff are consistently pleasant, swift and reliable."
  • "Service was prompt and the atmosphere was great."
  • "The service was amazing and so kind and attentive!"
  • "The waiters are great and the owner was so hospitable."
  • "The whole experience was great. The food was so so good and the service was exemplary."
  • "We had a wonderful family dinner here. Staff was very friendly and accommodating, while servicing a fully patronized restaurant."
  • "Amazing Italian food served by caring, attentive and interactive individuals."

Cons:

  • "Unbelievably bad service."
  • "I felt very ignored and forgotten about. The staff seemed busy and unorganized."
  • "The service was extremely slow and inattentive."
  • "Sat outside and waited a half hour with absolutely no service."
  • "We were seated for 25 minutes before we were even asked if we wanted drinks."
  • "The service here was awful."
  • "Service was horrible. Slow, unattentive, unfriendly staff."

Food Quality

Pros:

  • "The food is amazing, the portions are perfect."
  • "Meal was fantastic."
  • "The whole experience immediately brought us back to a previous trip to Rome - we didn't think it possible to get Italian food this good outside of Italy."
  • "The food was amazing, particularly the calamari."
  • "The red sauce is amazing, I could eat a bowl of it with a spoon."
  • "This was the best Italian food I’ve ever had. The chicken parmigiana and chicken Alfredo were delicious."
  • "The food was delicious...the best calamari I've had."

Cons:

  • "Definitely overpriced."
  • "Two times it was pretty good, a third was very dry, not nearly enough sauce."
  • "Unfortunately it seems the Cheff likes it the ‘American way’ as he said, and he overcooks carbonara and instead of pancetta they use regular bacon which is a crime for Italian food!!"
  • "Chicken was overcooked and tough."
  • "The pasta was over cooked on every dish."
  • "The food was overpriced, the pasta was overcooked, the chicken was dry, and the meal was bland overall."
  • "The food is average at best and the bread was really stale."

Ambiance

Pros:

  • "Vintage Italian family feel on the corner with big openings that let the street vibe flow in."
  • "If you visit in the summer you get to enjoy live music and enjoy an incredible ambience."
  • "The atmosphere was inviting."
  • "The ambience was nice and cozy which I enjoyed."
  • "The atmosphere and ambiance were all good."
  • "The atmosphere is wonderful."
  • "The restaurant has a vintage and rustic atmosphere, perfect for enjoying authentic Italian food."

Cons:

  • "It was so cold in the place I was never able to remove my coat."
  • "It was uncomfortable how desperate they seemed to want to get customers in the door."
  • "The place is very small and claustrophobic."
  • "The atmosphere is also depressing."
  • "Also, bathrooms are basically in the dining room...kind of disgusting."
  • "Everything was overpriced and the food honestly tasted disgusting."
  • "Seating is definitely cramped with little to no room for movement at some tables."

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