Premier Eye Associates - Marlton Reviews Summary

Staff and Service

Pros:

• "Dr. Alisha Kothari is the most caring and smartest optometrist I’ve ever had."
• "The girls in the office are very friendly n pleasant n greet you as soon as you step thru the door."
• "Staff is super friendly all around from the front desk to the techs to the doctors."
• "Everyone is extremely friendly, positive, knowledgeable, helpful, personable, and make the entire visit easy, simple, and relaxing."
• "The entire staff is lovely!"
• "All of the staff in the office are not only friendly and personable but very enjoyable to be around and make you feel very welcome."
• "The customer service was outstanding from the moment we walked in."

Cons:

• "One of the worst services me and my family have ever been given."
• "DO NOT GO TO THIS PLACE!!"
• "The woman who took me back for the routine testing never introduced herself."
• "I waited too long to even be called into an exam room."
• "Will be looking for a new eye doctor... This is nothing but a money hungry organization."
• "The technician (Michelle) had an incredibly dismissive attitude."
• "Each time I have been there, they have been condescending and dismissive."

Facility and Comfort

Pros:

• "The office is so modern, clean and inviting."
• "Our first time since the office transitioned to Premier Eye Associates. The revamped office looks amazing."
• "I was surprised how clean the bathroom was and the fact that they have lotions, face cleaners and a changing table!!"
• "Nice modern office, good selection of glasses and frames, transparent pricing and awesome doctors."
• "Very large, comfortable waiting area and the offices are too!"
• "Technologically advanced facility with great doctors and associates."
• "Facility is clean and modern."

Cons:

• "If you can find the place, they may be good at what they do. But im not driving all over the place looking for an office."
• "I couldn’t even walk in the entrance because there’s swarming of wasps."
• "As far as the new office they need to be more clear on what they charge when calling for information on the phone about pricing."

Professionalism and Expertise

Pros:

• "He is worth every penny. Very thorough!"
• "Dr Alisha Kothari was great and explained everything well."
• "Dr. Sandler did an exceptional job fitting & dialing in a new set of contacts for me over two visits."
• "She answers all questions and consistently provides thorough exams."
• "Very professional staff - my whole family has been seeing Dr Sandler for 25 years for routine exams, glasses, contacts and emergencies."
• "Dr Sandler provided a comprehensive eye examination and clearly explained in detail the results of the testing and necessary follow-up."
• "Dr. Sandler is EXTREMELY patient and VERY explanatory, ensuring that I am comfortable and very well informed during each of my visits."