Hard Rock Cafe Reviews Summary

Food Quality

Pros:

• "Delicious fillet and strip steak options with lobster thermidor."
• "Yeooooo this shrimp is bangin!!!!!!!"
• "The food is great and it doesn't take long for you to actually get your food."
• "The food was great, the service was quick and friendly."
• "Hard Rock's food is great and exceptionally reliable."
• "EVERYTHING we ordered was tasteful and cooked to perfection."
• "The food was amazing. It was cooked to perfection and came out in a very timely manner."

Cons:

• "The food tasted ok, it was bland and flavorless."
• "The grilled salmon noodle bowl was very dry and we had to order extra sauce."
• "The boneless chicken wings I got were moderately undercooked and the nachos were sweet."
• "The cheesesteak was super over salted. It was horrible."
• "Food was gross! Chicken sandwiches not cooked thoroughly, burgers burnt on one side and barely grill kissed on the other side."
• "The boneless house made bbq wings were dry and tasted like a shot of bourbon and my kids refused to eat them."
• "The nachos as an appetizer were disappointing. The toppings were skimpy and for a $6 upcharge for adding steak there was barely 10 or pieces about a half inch cubed."

Service

Pros:

• "Great service, burger was very good."
• "The waitress was attentive and there was no wait to get in."
• "Our server however, GRACE knocked it out of the park."
• "Phenomenal service! Our waiter John did a wonderful job keeping up with our orders and really taking care of us."
• "Elissa the waitress made our experience at this restaurant a 10/10."
• "Our server was amazing and the operations manager John was extremely welcoming."
• "Our server Stephanie made my 14 yr old son's birthday spectacular."

Cons:

• "Worse services that I have ever had. The sever was absent most of the time.. very disappointed."
• "We left at 5:45pm without a single server saying a word to us."
• "We sat there for another 30 minutes waiting for the server to come by, but no one showed so finally I just went and found someone so we could get the check and get out of there."
• "Then no wait staff acknowledged me."
• "Everything was great except our waiter. Her name was Merzedes and was not good at all."
• "The service was slow. The service was very slow."
• "For a Friday night there were nowhere near enough servers! We waited for absolutely EVER."

Ambience

Pros:

• "The ambience was a 5, there's no doubt you're in a Hard Rock."
• "The atmosphere & ambience here is awesome."
• "The atmosphere was pleasant, and of course the decor was something to drool at, especially if you're a rock fan."
• "The atmosphere was absolutely fantastic, I love the slogan that it all over the establishment and to go bags, it says something like 'we love all and serve all.'"
• "The main attraction, the music and eye-catching music memorabilia serves for a beautiful and comfortable environment."
• "Awesome environment. The souvenir glasses are pretty nice as well."
• "The atmosphere was very good."

Cons:

• "It was SO LOUD you couldn't even talk to the person next to you."
• "Just the worst live music experience, period."
• "Overall, it’s an overpriced, overhyped, underperforming tourist trap."
• "It's Hard Rock Cafe but be prepared for Rap and Hip Hop on the menu instead."
• "Not a lot of memorabilia and it’s pretty small."
• "In comparison to other Hard Rock Cafe locations this one is a little dated and needs some updating."
• "No cool HRC vibe at this location- very boring."

Price

Pros:

• "The food is very good for the price. Big portions."
• "Food was bomb and so was the drink, they had a special if you paid I believe it was 16$ you get to keep the glass as a souvenir which I thought was amazing."
• "Really happy that they put sodium levels on the menu."

Cons:

• "Not sure if we will ever be returning to HRC.. It just wasn’t worth the money."
• "We spent $200 on the food and drinks and left feeling highly disappointed."
• "Ultimately, I spent $191.00 for 6 drinks and two appetizers..... I do not recommend."
• "Spent 120 bucks plus tip for 4 cheeseburgers & 2 beers."
• "Only issue we had was the price, as ordering that was the same as ordering a meal for the 2 of us."
• "My husbands sandwich had almost a child portion of chicken on it for 20$ and when we spoke to a manager they gave him a chicken breast with a piece of cheese instead of making a new one with the right amount of chicken."
• "I will probably never step foot in a hard rock cafe again."

Cleanliness

Pros:

• "The restaurant is very clean and the food is fantastic. Great music."
• "SUPER SAFE AND CLEAN 🧤🥽."
• "Bathrooms were clean and functional if a little hard to find a flight of stairs below the main floor."