Buena Onda Reviews Summary

Food Quality

Pros:

• "Friendly great people with delicious food."
• "Nachos came with good home made chips and excellent toppings."
• "Not only was the staff incredible, but the flavor was unreal."
• "This place has very delicious food and attracts a trendy crowd of people."
• "I have never tasted Mexican food this good."
• "These are perhaps the best tacos I've ever had."
• "The first bite left me in a trance. My tastebuds were having a rave. The shrimp was cooked to perfection."

Cons:

• "The fish tacos are full of color but plain."
• "However, on my last two visits I witnessed kitchen staff practicing unhygienic preparation methods."
• "Ordered an al pastor bowl and tortilla soup. I received a chicken bowl instead and the soup isn’t even edible because it’s majority soggy tortilla chips and the smaller bit of flavorless 'soup'. Very disappointing."
• "The tacos are tiny for the price. I could literally eat mine in two bites. And it wasn’t even that good."
• "The chicken quesadillas tasted like fish."
• "Food was lackluster and underwhelming at best."
• "Literally the textbook definition of gentrified Mexican food. The food is soulless, tasteless, and overall just not good."

Service

Pros:

• "The servers were very kind, attentive, and down to earth."
• "The man who took our order was so nice and brought the bag out to the car for us."
• "Quick and friendly service. Only waited 2-3 minutes max for our food."
• "Great customer service too."
• "Everything was clean and staff was fast with attending to tables."
• "The service is consistently good."
• "Staff was so friendly and nice! Food came out fast and it was so delicious!!"

Cons:

• "Sounds like my experience was an isolated incident, but the staff here is completely incompetent."
• "Wait staff could be friendlier, and they start stacking chairs an hour before they close."
• "Visited again today, the. Worst. Service. Ever."
• "They didn’t have a good process on how to give out the food that was ready."
• "The customer service is horrible! They ignore you!"
• "Every other employee there acts like they hate their job."
• "Tonight was one of the worst service I’ve received in awhile."

Value

Pros:

• "Very affordable as well."
• "Most of all the prices are great! 5 stars isn't enough for this place."
• "SUCH A GREAT PLACE! reasonable prices."
• "Not too expensive, and good food & drinks."
• "Prices are very reasonable."
• "Reasonable prices for quesadillas and tacos."
• "Very good fresh food at a very reasonable price."

Cons:

• "I feel like I was eating a kids meal the portion was very small especially for the price."
• "The food is expensive for such small portions."
• "The tacos are tiny so you can easily eat 4 or 5...so it can add up."
• "Total came to $38 for my girlfriend and I so a little pricey but definitely would recommend it."
• "The prices are a shade high for the whole package, but nothing to be concerned about."
• "A lot of the prices are over the top for a casual dining experience."
• "The food is wildly overpriced - more than $7 for a tiny thing of edamame, and $13(!) for 8 dumplings."

Ambiance

Pros:

• "Buena Onda has a cool, sunny, vibe with comfortable seating inside and outside."
• "The restaurant is quaint and festive."
• "Tiny (20? seats - serves heavy carryout demand, too, I'll bet). Funky Latin atmosphere, with a not-too-loud soundtrack of mid-fifties ritmo bands doing everything from corrido, Norteño, to Lieber & Stoller hits that you'll recognize! Fun!"
• "The vibe was cool."
• "The atmosphere is informal, lively and welcoming."
• "The ambiance was great and the staff was very pleasant."
• "Clean place."

Cons:

• "The WORST THING WAS THE MUSIC!!! OMG!! they were playing loud regaton the whole time."
• "Restaurant was very dirty with only one other table sitting."
• "The food was tired, the music frenetic and too loud."
• "The outdoor seating was uncovered tables on a filthy sidewalk right next to a filthy street."
• "Little secret: Don't be fooled by that turntable you see, it's not the device playing the music. Lol"
• "The food was tired, the music frenetic and too loud. The grilled fish taco with it's Russian dressing not an enjoyable experience."
• "This was the worst service I've ever received and no way to try and keep customers during this quarantine time."