Condesa Reviews Summary

Customer Service

Pros:

• "Customer service is topnotch here!!"
• "the service was exceptional"
• "nice service"
• "The servers were wonderful and the food was amazingly flavorful."
• "The real star of this restaurant was their staff and their hard work and great customer service."
• "Special shoutout to our bartender David who was really hustling but still took the time to answer any questions we had."
• "The service was outstanding, and our waiter was very attentive."

Cons:

• "I wouldn’t recommend the snooty staff"
• "Our bartender yesterday was extremely crass, rude, and unwelcoming from the first interaction to the last."
• "bar tender was coughing all the time all over everything."
• "Our server was spotty checking in on us and insistent and rude when we politely expressed unhappiness with only one, small cheap dessert item."
• "service was a bit off."
• "service very confused and chaotic"
• "Horrible service!"

Food Quality

Pros:

• "Everything is from scratch, authentic, and utterly amazing."
• "Food was Delicious. Definitely the highlight."
• "The food was amazing."
• "Absolutely amazing. The stand out dish was actually an appetizer: a Mayan dish similar to a hummus but made with pumpkin seeds called Sikil Pak."
• "The ceviche was delicious and flavorful."
• "The food was exquisite!! THEE BEST Guac I've ever had."
• "The dishes are really tasty and fresh."

Cons:

• "All their cocktails were much sweeter than necessary."
• "The ambience, and location were poor. It’s connected to a hotel and that should have been a red flag."
• "the proteins were cooked perfectly but lacked the flavor and seasoning expected from mexican cuisine."
• "The main courses we ordered, carnitas tacos and pescado al pastor were extremely greasy and we could not finish them."
• "The food was unfortunately underwhelming; the wings were just spicy with no other flavor, even the crema didn’t help."
• "Unfortunately, I got the fish tacos, and they were so dry and beyond salty."
• "The black beans lacked flavor and had this weird taste about them."

Value for Money

Pros:

• "Drinks are chill and food are super cheap."
• "I made my margarita spicy. It was delicious & prices were reasonable."
• "Prices good"
• "Overall the menu features plenty of classic Mexican fare at fairly reasonable prices."

Cons:

• "Two carnitas tacos for $14. There was absolutely nothing about the tacos to warrant them to be $7 each."
• "The portion size is pretty small for what you are paying."
• "The drinks were also lacking in any real alcohol. $14/each for what amounts to a LaCroix imagining of a margarita."
• "Really had high expectations paying $30 for mole, just for the wrapped duck to be warm but nothing else (the sauce and rice were room temp)."
• "However, I can’t bring myself to be okay paying $18 for 2 tacos."
• "For $13, it was very stingy."
• "shrimp tosdatas, while they were good I think they do not worth the price."

Ambience & Location

Pros:

• "We were seated in the patio area which is covered and since it's in an alley street it was low traffic...ie.... Lovely way to spend a meal chatting."
• "Had such a wonderful time here. The space is absolutely stunning."
• "Food was unique and excellent, the vibe was great, beautiful outdoor patio."
• "The space is beautiful."
• "Really gorgeous decor and ambiance."
• "The atmosphere was fun."
• "Fantastic restaurant and bar. Great vibe, decor, its actually half inside half outside."

Cons:

• "The ambience, and location were poor. It’s connected to a hotel and that should have been a red flag."
• "Excruciatingly, painfully loud. Measured an enduring average of 97 decibels from 730 to 8pm on a Tuesday night."
• "Though you are looking at a parking garage, so it's slightly weird."
• "The sidewalk to enter the restaurant is horrible."
• "startling how loud it was."
• "We were there for brunch and although the place is beautiful the center has absolutely no shade."
• "having the doors open on the patio allowed mosquitoes to come in the restaurant"

Accessibility

Pros:

• "The wheelchair accessibility was wonderful."
• "The indoor space is majority wheelchair accessible."

Cons:

• "There are poles on the middle of the sidewalks that makes it hard to navigate for a wheelchair user."
• "The sidewalk to enter the restaurant is horrible."