Don Panchito Mexican Grill Reviews Summary

Food Quality

Pros:

• "The food was very very good. Especially the Mexican corn!!!! Yum."
• "All food is homemade even down to their chips and salsa which by the way was amazing."
• "Each taco was a burst of authentic Mexican flavors."
• "The food was great tasting authentic Mexican and did I mention Halal."
• "The food was fresh and taste like it was made with love!"
• "The food is fresh, well seasoned, authentic and the best part is that it's all halal."
• "The food was not only tasty but also remarkably fresh, embodying the authentic flavors of Mexico."

Cons:

• "Ordered the steak burrito... tortilla was stale in parts."
• "The staff is really nice but the food wasn’t tasty at all."
• "They gave me loaded fries which weren't even loaded. They were like regular fries."
• "it does seam like that have 2 types of toco shells one is nasty I think they give corn ones and I did not like it."
• "Literally the WORST Mexican food I’ve ever had."
• "The steak quesadillas were not steak, they were lamb."
• "The chicken in my Fajitas was literally the driest I’ve ever had."

Service

Pros:

• "The staff was super nice and accommodating."
• "The service is excellent and they won't stop asking if there's anything else they can do or if u need anything else."
• "The customer service was A1 product knowledge and recommendation were great."
• "The waitress was polite and prompt in attending to our needs."
• "Our waiter was great."
• "The service was very good. Guy at counter was so nice and helpful."
• "The service was terrific, friendly staff and an authentic Mexican experience."

Cons:

• "Service the worst in Philadelphia."
• "It was a little slow which scared us."
• "Ordered on GrubHub. Worst experience ever."
• "Terrible service!"
• "It took them 20 mnts to take our order and the girl was so clueless and irritated when she took our order."
• "Tonight’s service wasn’t the best at all."
• "They don’t follow any CDC guidelines such as wearing gloves or mask."

Atmosphere

Pros:

• "The whole atmosphere was relaxing and fun with the bright colors and great music!"
• "Amazing atmosphere."
• "The atmosphere is very inviting & relaxing."
• "The atmosphere, people, and service are all great here."
• "Loved the experience, they had live music when I ate there which lightened the atmosphere."
• "The environment is authentic."
• "The atmosphere is nice and family friendly."

Cons:

• "Place is a dump and dirty."
• "The chairs, table, interiors, walls, restrooms - everything is a mess."
• "The place itself definitely needed some work."
• "Atmosphere is really poor. Place could be a gem if they cleaned it up and redecorated."
• "The restaurant is very empty and doesn’t have a Mexican theme i.e. no decorations."
• "Strange place- parking lot pitch dark, dining room nearly empty."
• "Fake mexican restaurant, they don't even speak Spanish."

Value

Pros:

• "Food portion is certainly adequate with affordable price."
• "Portions are excellent for the price."
• "We were treated like royalty there and the bill was incredibly low."
• "Very very good and affordable."
• "the bill was incredibly low."
• "The food portions were large and worth the price."
• "By far THE best experience I’ve ever had at a restaurant!"

Cons:

• "Horrible... Extremely over priced."
• "Food is delicious but oddly prices."
• "They gave 3 mini corn pieces for $6!!! The corn barely had anything to it."
• "The prices are high for what you get."
• "Really overpriced $16 for nachos that are worth $9 max."
• "It’s pretty expensive."
• "Food wasn't bad but the nickel and dime on everything was a bit much."

Cleanliness

Pros:

• "They kept the area clean and sanitized."
• "The decor was nice, the place was very clean."
• "The store is clean, well kept and very comfy."
• "The cleanliness of the food and of the seating area gives the impression of how much the owners value their customers."

Cons:

• "Place is a dump and dirty."
• "The chairs, table, interiors, walls, restrooms - everything is a mess."
• "Bathrooms are not clean."
• "Fruit flies flying around, odd comings & goings."