Mexican Grill La Guera Reviews Summary

Category: Mexican restaurant Philadelphia, Pennsylvania

Address: 132 Garrett Rd, Upper Darby, PA 19082, USA

Phone: +16108037188

Rating: 4.2
based on 123 reviews.

Food Quality

Pros:

  • "The Deluxe Tacos are the best!"
  • "The food was all freshly prepared and it was awesome."
  • "By far, the best Mexican food I've ever had and arrived on time!"
  • "The shrimp were large and a good amount and were cooked very well."
  • "The chicken and steak are sooo delicious."
  • "Absolutely perfect!! Flavors were on point, birria broth was unbelievable, a little spice, great afternotes of the citrus & tomato & cinnamon."
  • "Really good authentic Mexican food at a good price and tasty and big plates yummy!!"

Cons:

  • "The food used to be finger lickin. Now it’s just decent."
  • "I purchased Barria tacos and they were horrible, no seasoning, no cheese in the tacos, barely any sauce."
  • "The first time I got the enchiladas and was disappointed because they were pretty bland."
  • "Elote was flavorless."
  • "As you can see in the most recent reviews…the food is totally bland, if you have taste buds that actually work…you will NOT enjoy this."
  • "The food is poorly seasoned... so bland!"
  • "Horrible food. Ordered a simple chicken quesadilla. The quesadilla was fried in this horrific tasting oil."

Customer Service

Pros:

  • "Very homely and inviting atmosphere."
  • "It was an awesome visit, I had a wonderful lunch with amazing hospitality."
  • "Had a super fun lunch at this beautiful establishment, rich in culture and taste."
  • "Good service too."
  • "Our waitress was nice and attentive."
  • "The service was friendly and professional."
  • "Service is fast and friendly."

Cons:

  • "Waited for an hour and called the store no-one picked up."
  • "While shopping on 69th st, I walked by and it smelled so good. My family and I went in there to eat. I dealt with two waitresses, the taller one was extremely rude."
  • "i had the worst customer experience ever here!"
  • "Rude unprofessional there is no way I order food wait 30 minutes just to get there and be told they’re out of what I ordered."
  • "The server was a little flustered and it was not packed in there."
  • "The food is tasty and good but the customer service is POOR."
  • "The problem is the customer service sucks."

Order Accuracy and Delivery

Pros:

  • "Everything they cook is fresh and they have friendly service."
  • "Every time I order from here the food is always on point. Fresh and crisp."
  • "The food was amazing. I purchased the shrimp nachos, the fish tacos, and the Barrias tacos. All the food was cooked perfectly, and filling."

Cons:

  • "WILL NEVER ORDER FROM THIS ESTABLISHMENT AGAIN. THEY SENT ME THE WRONG ITEMS AND I WAS MISSING ITEMS."
  • "ZERO STARS. i ordered nachos for delivery. apparently they didn’t have ground beef so they didn’t make my order."
  • "Every time I called them, they gave me the run around saying they were gonna cancel it but when I call them again they’ll tell me their delivery driver is 10 mins away."
  • "I've been eating at this restaurant for the last 4 years. Never a problem, always pleasant people. Well tonight, totally different! I ordered food through door dash, I received someone else's order."
  • "Not only was the food late but the communication around this was terrible."
  • "I ordered online, said 26-48 minutes to deliver and I live .4 miles away. Delivery fee is $6. No problem and ordered. Waited for an hour and called the store no-one picked up."
  • "They charged me for my full order on a Sunday night. They took the money out of my account. And then they close the restaurant and never sent my order."

Atmosphere and Ambience

Pros:

  • "Food and service is 5 star, it is however a small luncheonette style place."
  • "Very homely and inviting atmosphere."
  • "I had takeout but when I was waiting for my order I was checking out the restaurant and the atmosphere and I saw that I would definitely love to come back and dine in."

Cons:

  • "Beware of what you eat at this place. The food is good. However, I ordered a bacon wrapped burrito and something small and hard was in it."
  • "I would give this place five stars except for the lack of ambience."
  • "This isn’t a place I plan on going again. Save your $15 bucks and go elsewhere."
  • "We went there on a recommendation from a friend. I honestly couldn't tell you how the food was. After looking around and and waiting for someone to start making the food, we decided it was best to leave. There were dirty dishes everywhere with old food."

Value for Money

Pros:

  • "Their prices are more than reasonable since the size portions are big."
  • "Very inexpensive and super delicious! Carne asada is my favorite!"
  • "The prices compared it the portion sizes they give is incredible! It is a definite bang for you buck if you come here for great Mexican food."
  • "Good price."

Cons:

  • "The Chicken Burrito Is Good. It’s Supposed To Be Sold With A Side Of Guacamole, But If You Don’t Ask They Give You A Burrito With A Side Of Chopped Onions, Tomato’s, Cilantro With Chips & Still Charge You The Same Price. Which Is A Rip Off."
  • "They were $19 when everywhere else is only $14."
  • "It was my first time trying Mexican cuisine and I like the food. I think the extra shrimp was a little over charged ($5 for five pieces)."

Thanks! Your review is awaiting moderation.