Category: Italian restaurant Glen Mills, Pennsylvania
Address: 711 Concord Rd, Glen Mills, PA 19342, USA
Phone: +16104598469
Rating: 4.7
based on 178 reviews.
Service
Pros:
"The service is impeccable and very friendly."
"Sam, our server, made our evening!"
"Our waiter Danny was outstanding. He appeared, introduced himself and took our drink order less than five minutes from the time we were seated."
"Service was excellent! Everyone was friendly, helpful & professional."
"Our server was top notch, very attentive and really 'owning' it."
"Our server Juan was wonderful. He was so attentive to our party of 10."
"The wait staff were very friendly and kind and catered to each person attending the party whether it was ensuring drinks were filled, taking our orders, or delivering food in a timely fashion."
Cons:
"Wish I could give this place 0 stars after the experience I just dealt with here."
"Waiter was great, but sometimes left before we had finished saying what we needed and/or forget to bring things back to us."
"The wait staff is overly attentive."
"The staff was friendly but a bit overbearing at times or overly attentive."
"By the time it was time for cake, the manager actually had the audacity and tackiness to tell our table openly that we had to leave because other tables were waiting."
"When mentioned to the wait staff that its really cold in the restaurant the reply was 'yes it is and so am I'."
"The food and waitress were fine. The issue we had was we had not even finished our meal and the bus staff were asking if we needed boxes."
Food Quality
Pros:
"Impressive... Best Italian dish and experience we had in a great while."
"Entrees were exquisite and so flavorful."
"The gnocchi and braised cheeks were really scrumptious and lighter consistency than I'm used to (which I think is good)."
"Their food tastes so good and comforting it’s like getting a hug from your mom."
"The Shrimp & Crab Ravioli was the BEST I've ever had - crabmeat was so lump, shrimp were plentiful, and the dish wasn't lacking on the sauce."
"The food was deliciouso!"
"All of the food was fresh, well prepared, and delicious."
Cons:
"It's Italian food, so not much if any options for lactose intolerant."
"Personally didn't enjoy my meal but its not all about me now is it lol."
"I thought the cauliflower dish that I ordered was a bit too oily."
"The pasta special was also good but maybe a tad bit dry."
"The Italian fare can be described as marginal or meh at best."
"The veal dish did not have enough tomato sauce tasting, more like a brown sauce."
"Only the second time I haven't been happy with my meal and my wife's first time being unhappy with hers and we've been going for years."
Ambiance
Pros:
"The place always feels warm and inviting, and the food is spectacular."
"The vibe was old school and rustic."
"Stumbled into this place accidentally and were pleasantly surprised by some of the best Italian food we've ever had."
"It gives you authentic Italian vibes."
"The atmosphere was casual and comfortable."
"The dining room was warm and inviting, and we were never rushed."
"Nice atmosphere."
Cons:
"Tight seating. Crowded."
"The tables were very close together so not a lot of intimate quiet dinner time."
"Very loud and tables were almost on top of each other."
"Was not the most pleasant eating environment when everyone that walked through had to turn sideways and basically drag their rear end across our table while we were eating."
"The seating is very close and the wooden chairs are uncomfortable."
"Very noisy and crowded at night. Lunch time is better for atmosphere."
"Busy and loud inside."
Value
Pros:
"Free parking and effectively priced menu for the big bang which Il Graniao delivers."
"The food was excellent, best Italian I’ve had in a long time and also affordable."
"The value with it being a BYOB is excellent, we will be back for more."
"And it doesn't break the bank. Most entrees were priced around $18-25, with appetizers around $7-12."
"They also allow BYOB without a bottle charge; I have never heard of a restaurant that does this."
"The food was piping hot when I arrived home and was absolutely fantastic."
"The food is outstanding."
Cons:
"They had a notice posted on their chalkboard that they would be initializing a $8.00 per bottle corkage fee."
"Also beware of an obscene $8.00 corking fee for those who byob."
"The place is nice, but too expensive."
"Food absolutely delicious if overpriced."
"A bit overpriced for portion sizes."
"Price is rather high for the area and all sides and desserts are additional."
"The food was good, but too expensive for how much you get."