Dickey's Barbecue Pit Reviews Summary

Category: Barbecue restaurant

Address: 2832 Pulaski Hwy, Newark, DE 19702, USA

Phone: +13022030040

Rating: 4.1
based on 121 reviews.

Food Quality

Pros:

  • "The pulled pork was moist."
  • "The meat itself was cooked very well nice and tender and juicy."
  • "The food was incredible."
  • "The meat has been perfectly smoked, tender and fresh tasting."
  • "Food was fresh, made to order. Beef brisket and pulled pork were so tender and delicious!"
  • "The taste of the meats is excellent."
  • "This place has AMAZING food for a good price."

Cons:

  • "The driest brisket sandwich ever! Meat stuck between two pieces of bread and that’s it."
  • "I ordered here from doordash craving ribs they disappointed me so bad only 2 ribs and I also got the brisket they where both dry as sandpaper and absolutely disgusting."
  • "Food not good, could not taste smoke flavor in the brisket, pulled pork, or ribs."
  • "The food looked nothing like Barbecued but just boiled."
  • "First of all the brisket tastes like nothing without the barbecue sauce."
  • "The ribs are meaty but very bland and flavorless."
  • "The Brisket was dry, the burnt ends only had the flavor of burnt and a pepper corn here and there, zero appealing flavor."

Portion Size

Pros:

  • "And I was so pleased the portions were large."
  • "The portion size is still very generous."
  • "Dickey's famous BBQ! I had two meat plate, brisket and pulled pork. Portion sizes were perfect, not too full and no need to drag a doggie bag home."
  • "Picked up the family pack, pound of pork, pound of chicken, baked potato casserole, coleslaw, potato salad, rolls and sauce for under $40....great deal."

Cons:

  • "Good BBQ. Chinsey on portions. Small portions. Won’t be back."
  • "Totally botched our order, AND just way too expensive for such little food."
  • "For the price, the amount of food I got was pitiful."
  • "Side of fries was literally a palm full of fries!."
  • "The size of the 'sandwich' that my mom and I ordered was not even a half of a sandwich."
  • "I paid close to $60 bucks to get a little more than two spoonfuls of meat."
  • "I was a little disappointed in the portion size for the price."

Service

Pros:

  • "Decor is neat inside and staff was super friendly."
  • "The service was prompt and polite... and very clean operation."
  • "The service is polite and efficient."
  • "Outstanding service courteous staff with a smile."
  • "Service was friendly and helpful."
  • "Staff is always helpful and friendly."
  • "The staff was so super friendly and nice as we asked a few questions while ordering."

Cons:

  • "Staff didn't offer to help or check if I needed help, so I left."
  • "The customer service was terrible."
  • "Every employee had either their masks on their chin or only covering their mouth which defeats the whole purpose."
  • "All workers that work the night of June 6th, were inattentive and were more caught up in side conversation then the customer."
  • "Staff was a mix of some friendly and some made me feel as I was a inconvenience for them."
  • "The customer service was terrible. No smiles no talking."
  • "Terrible of an excuse of bbq it used to be nice now just seems like they only have kids working there."

Cleanliness

Pros:

  • "Very clean, fresh, and nice atmosphere."

Cons:

  • "One of the 4 workers in the kitchen area, was not wearing gloves or a hat and he was the one cutting the meat and preparing it to be smoked/cooked."
  • "Apparently, no one in the store seems to understand the concept of clean hygiene."
  • "The place is filthy like gross dirty the windows are smeared with something."
  • "The 3-ft counter was filthy! It had not only fresh BBQ sauce all over the counter, but it also had BBQ sauce stains that were completely dried out as if they'd been sitting there for a few hours."

Value

Pros:

  • "It's not very expensive and much better than traditional fast food."
  • "Prices are competitive and based on the consistent quality of the product, I feel like I'm getting my twenty's worth."
  • "They really have a good thing going here. Decently priced food with a TON of flavor."

Cons:

  • "Just way too expensive for such little food."
  • "Mid food that’s overpriced and for what?"
  • "SERVING ARE SKIMPY OVERPRICED AND WILL NOT BE BACK."

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