"Service was timely, accurate, professional and friendly."
"Jay our server was fabulous. He was making really good suggestions for drinks and for food, and was so attentive and had us laughing, too!"
"Our server Tenaj was so sweet."
"Got the Deep South raspberry mojito and the sampler. Ryan was my waiter he has great knowledge on the menu and trustworthy suggestions (a great bartender as well)."
"Our server Ryan was on top of everything. And even the manager Jordan passed by a few times to make sure everything was good."
"Cassandra was our server for this visit and was superb!"
"Our server Ryan M took care of us! Friendly and fast and was always on top of our requests."
Cons:
"The place was hot and sticky inside the staff was overworked rushing around not really attentive."
"Out only terrible experience was from the Hostes, they also didn't offer our children any crayons or kids menus/coloring paper."
"Service unfortunately mediocre my service guy at this time couldn't get it together, had to get my own straws, ask a different waiter to bring water, and cleaning wipes for a full rack of ribs."
"It got incredibly crowded with people leaning over us to place their orders and there was absolutely no personal space at all in the middle of the pandemic."
"Waitress was not familiar with the food/drinks."
"A server didn’t greet us until about 20 minutes after being seated."
"Waitress did not ask how everything was."
Food Quality
Pros:
"Absolutely awesome establishment and perfect variety of meat."
"All the food was delicious."
"Some of them were a little on the dry side, but they had an awesome flavor!"
"I have tried multiple Smokehouse dry rub wings throughout Newburgh and the Hudson Valley by far Billy Joe's dry rub Wings hands down are one of the biggest and best wings you will ever eat."
"The brisket was tender and melt in your mouth good."
"The fried pickles and roumelade, coleslaw, and mashed sweet potatoes were all amazing!!"
"The BBQ is very good."
Cons:
"Chicken sandwich had no flavor and its texture was that it was cooked twice."
"Food was overpriced for the value. Cornbread was comparable to Boston market, all order food(ribs, chicken and Mac and cheese was Subpar)."
"The food was average at best. I ordered the 2 handed burger Medium but was given a well-done burger."
"Food wasn’t too great. It looked like it was thrown together."
"The meat was dry and mealy... satisfactory for bar food, but didn't meet my expectation for a place named 'ribworks.'"
"The food though was certainly of lower quality than fast food [I think a frozen meal would have been better] and coupled with the smell and the fact that both beers we ordered on the menu were fresh out, this place was abysmal."
"The ribs were not to my liking- they were too big and fatty."
Atmosphere & Location
Pros:
"Location, location, location. Directly at the west bank of the Hudson River in Newburgh."
"Amazing views from Billy joes Ribworks."
"Even in pouring rain the view and atmosphere was terrific."
"Very nice atmosphere with weather permitting have a choice of being seated inside or out spectacular views of the Hudson River and MT Beacon."
"Some amazing views of the Hudson River from here, you can see all the way down to Bannerman Castle."
"And the outdoor seating has spectacular views!"
"Great food rivaled by a great view."
Cons:
"Only complaint is the bathroom has no ventilation and the air vents are covered in dust."
"The majority of the parking lot flooded a bit."
"The place was hot and sticky inside the staff was overworked rushing around not really attentive."
"Everything is fried, but not even fried well, all our meals were mostly mush."
"I waited for them to take my order waited for my food to come and it was cold."
"WHY on earth would anyone come here for food??? First of all the moment we walked inside the sewage smell, which seemed to be coming from the bathrooms was overwhelming."
"There was a funny smell in the restaurant, like smelly feet and stale beer in the carpet."