Kids Fun House Reviews Summary

Category: Children's party service

Address: 6273 Fresh Pond Rd, Ridgewood, NY 11385, USA

Phone: +17184185437

Rating: 4.2
based on 114 reviews.

Party Experience

Pros:

  • "Kids Fun House is truly the perfect place to host a kids party for all ages."
  • "Ashley & Shay was soooo accommodating..helpful & fun & super cool."
  • "Well worth every dollar spent! The staff was amazing."
  • "Our host Ashley was excellent with the kids and also communicated well with me and my guests."
  • "APPRECIATION POST !! Huge shout out to Alexis, Angelica & Lauren !! They are the BEST host team that I have ever experienced."
  • "The Kids Fun House team did an AMAZING job! The decorations were so nice! The flow of the event was seamless."
  • "I LOVE THIS PLACE! Do not hesitate to use them for your child's birthday event!"

Cons:

  • "What a greedy, inconsidered, scrooge like people. Blind for customer needs and basic norm of conducting business especially involved children."
  • "I would definitely NOT recommend. This place is too small with limited arcades."
  • "I would honestly like to give this place 0 stars."
  • "I have scheduled party for my son, is two days away and, honestly I feel like canceling this event."
  • "Though it was for 12 year Olds really for little kids wasted money on stupid prizes."
  • "i wish i could give no star at all!!!"
  • "This place is outdated most machines doesn’t work anymore. They asking $16 per kid it used to be $8 now it’s double not worth it."

Facility and Cleanliness

Pros:

  • "The parking is easy to find."
  • "Lots of cool games for kids. My son is 3 years old and he was able to play with most of the arcade games as well enjoy the slides."
  • "Clean and nice play space in Queens, I was surprised to find out how nice it is."
  • "It's very spacious and very clean."
  • "Love this place! The people are very devoted and everything is always clean."
  • "An amazing place to take your toddler. I came super early to a birthday and watch the hosts sanitizing all aspects of the facility including toys for the play area."
  • "The facility is great size and clean!"

Cons:

  • "The floors aren't clean for kids to wear socks... they should keep track of head count."
  • "The toddler section was kinda bare and hard, no ball pit."
  • "You really need to enforce the rules of cleanliness such a drag to see adults in shoes at baby area."
  • "However during my time there it seemed like my daughter and I were the only ones wearing socks and aside from a sign on a wall informing everyone of the shoe/sock policy, the employees are too busy staring at their phones to actually enforce it."
  • "They should check for cleanliness of the bathrooms and restock the tissues, if needed."
  • "The only thing I didn't like was the music, the dj was playing inappropriate music for the kids."
  • "Very mean and nasty she should not work around or near children."

Value and Pricing

Pros:

  • "Decent prices ($10 for admission and a bunch of tokens for games) kids play as long as you can tolerate it!"
  • "Everything was affordable; we really got our money's worth."
  • "The price package was reasonable too."
  • "Very reasonably priced and perfect alternative for rainy days."
  • "The price is $7 person which to me is affordable compared to other places with big slides, arcades and other activities for kids."
  • "and yes it's not cheap but not toooo expensive because you get what you pay for."
  • "Great place to bring your kids they have lots to do here it was money well spent."

Cons:

  • "Good was pricey but the guests loved it til this day they talk about it and my child is five."
  • "Walked in, was told it was $20 instead of $16."
  • "Also the food and drink options are abysmal."
  • "The party prices are a little extreme.... the sitting is the worst half the parents are fighting for chairs."
  • "A little expensive... each child is $20."
  • "A little too small and a little too expensive, but staff very friendly and kids will love it, since it has games and slides."
  • "Worst place place I ever took my 2 kids to yesterday and they charge $20 each."

Staff and Service

Pros:

  • "The staff is always laid back about stuff and they hire people with great attitudes."
  • "Thank you very much my nephew birthday was today this is the second time I've been at your establishment each time you greeted with warm and friendly staff."
  • "We will definitely be back and can't recommend you guys enough."
  • "The host was very nice and always checking in to see if everything was okay."
  • "Clean, well maintained. Very friendly staff."
  • "The staff was wonderful! The hosts Michael & Lauren ensured our every need was met for our private party."
  • "The staff was so accommodating and helpful throughout the planning process and the execution of the party itself!!"

Cons:

  • "Staff rudely told me I never called to confirm a time slot with them, which I did."
  • "Worst service ever! Blonde lady super unprofessional as she scolded Luca her coworker in front of children."
  • "Had a ride and uncaring teenager boy working at the ticket redemption shop."
  • "The staff behave as if they would rather be elsewhere, and they have been rude to me on several occasions."
  • "Very unorganized I called to have my daughter party there one employee told me the day was available and when her dad called to pay the deposit the day wasn’t available."
  • "The other thing is that there is nobody who looks after kids, there is area for toddler only, but when 6-10 years old are running there nobody cares about toddlers safety."
  • "For 2 hours I just felt rushed through it all and then at the end they rush us out in such a way that was like rude."

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