Address: 6273 Fresh Pond Rd, Ridgewood, NY 11385, USA
Phone: +17184185437
Rating: 4.2
based on 114 reviews.
Party Experience
Pros:
"Kids Fun House is truly the perfect place to host a kids party for all ages."
"Ashley & Shay was soooo accommodating..helpful & fun & super cool."
"Well worth every dollar spent! The staff was amazing."
"Our host Ashley was excellent with the kids and also communicated well with me and my guests."
"APPRECIATION POST !! Huge shout out to Alexis, Angelica & Lauren !! They are the BEST host team that I have ever experienced."
"The Kids Fun House team did an AMAZING job! The decorations were so nice! The flow of the event was seamless."
"I LOVE THIS PLACE! Do not hesitate to use them for your child's birthday event!"
Cons:
"What a greedy, inconsidered, scrooge like people. Blind for customer needs and basic norm of conducting business especially involved children."
"I would definitely NOT recommend. This place is too small with limited arcades."
"I would honestly like to give this place 0 stars."
"I have scheduled party for my son, is two days away and, honestly I feel like canceling this event."
"Though it was for 12 year Olds really for little kids wasted money on stupid prizes."
"i wish i could give no star at all!!!"
"This place is outdated most machines doesn’t work anymore. They asking $16 per kid it used to be $8 now it’s double not worth it."
Facility and Cleanliness
Pros:
"The parking is easy to find."
"Lots of cool games for kids. My son is 3 years old and he was able to play with most of the arcade games as well enjoy the slides."
"Clean and nice play space in Queens, I was surprised to find out how nice it is."
"It's very spacious and very clean."
"Love this place! The people are very devoted and everything is always clean."
"An amazing place to take your toddler. I came super early to a birthday and watch the hosts sanitizing all aspects of the facility including toys for the play area."
"The facility is great size and clean!"
Cons:
"The floors aren't clean for kids to wear socks... they should keep track of head count."
"The toddler section was kinda bare and hard, no ball pit."
"You really need to enforce the rules of cleanliness such a drag to see adults in shoes at baby area."
"However during my time there it seemed like my daughter and I were the only ones wearing socks and aside from a sign on a wall informing everyone of the shoe/sock policy, the employees are too busy staring at their phones to actually enforce it."
"They should check for cleanliness of the bathrooms and restock the tissues, if needed."
"The only thing I didn't like was the music, the dj was playing inappropriate music for the kids."
"Very mean and nasty she should not work around or near children."
Value and Pricing
Pros:
"Decent prices ($10 for admission and a bunch of tokens for games) kids play as long as you can tolerate it!"
"Everything was affordable; we really got our money's worth."
"The price package was reasonable too."
"Very reasonably priced and perfect alternative for rainy days."
"The price is $7 person which to me is affordable compared to other places with big slides, arcades and other activities for kids."
"and yes it's not cheap but not toooo expensive because you get what you pay for."
"Great place to bring your kids they have lots to do here it was money well spent."
Cons:
"Good was pricey but the guests loved it til this day they talk about it and my child is five."
"Walked in, was told it was $20 instead of $16."
"Also the food and drink options are abysmal."
"The party prices are a little extreme.... the sitting is the worst half the parents are fighting for chairs."
"A little expensive... each child is $20."
"A little too small and a little too expensive, but staff very friendly and kids will love it, since it has games and slides."
"Worst place place I ever took my 2 kids to yesterday and they charge $20 each."
Staff and Service
Pros:
"The staff is always laid back about stuff and they hire people with great attitudes."
"Thank you very much my nephew birthday was today this is the second time I've been at your establishment each time you greeted with warm and friendly staff."
"We will definitely be back and can't recommend you guys enough."
"The host was very nice and always checking in to see if everything was okay."
"Clean, well maintained. Very friendly staff."
"The staff was wonderful! The hosts Michael & Lauren ensured our every need was met for our private party."
"The staff was so accommodating and helpful throughout the planning process and the execution of the party itself!!"
Cons:
"Staff rudely told me I never called to confirm a time slot with them, which I did."
"Worst service ever! Blonde lady super unprofessional as she scolded Luca her coworker in front of children."
"Had a ride and uncaring teenager boy working at the ticket redemption shop."
"The staff behave as if they would rather be elsewhere, and they have been rude to me on several occasions."
"Very unorganized I called to have my daughter party there one employee told me the day was available and when her dad called to pay the deposit the day wasn’t available."
"The other thing is that there is nobody who looks after kids, there is area for toddler only, but when 6-10 years old are running there nobody cares about toddlers safety."
"For 2 hours I just felt rushed through it all and then at the end they rush us out in such a way that was like rude."