The Animal Rights Alliance Inc. (T.A.R.A.) Reviews Summary

Facility

Pros:

• "Facility is clean, modern and nice."
• "The facility was very clean and I like that they have an organized system in place."
• "It was very organized you stand in line, pay for services, ask questions, and receive a number they tape to your animal's carrier for care."
• "Absolutely loved this place. Great system for getting your pet in and out."
• "Everything was well organized and everyone is sent home with clear instructions."
• "You'll never meet a more organized and passionate staff."
• "They are very organized, friendly, informative, helpful and available after for concerns."

Cons:

• "office could use some organization management to streamline the processing of patients."
• "Way way way over packed...they mislabeled my dog so I had to wait till last person only dog not claimed."
• "When I showed up there were 30+ other people dropping off their dogs at the same time."
• "Parking can be an issue if you go when it’s busy but leave early get spot."
• "Was not impressed with this place. They put the wrong size cone on my dog and he was able to lick his incision and irritate it."
• "This is where We took my cat to get spayed 6 DAYS AGO. YEA THE Prices are affordable, BUT for the last 6 days she has been sick."
• "Both times I’ve used TARA I spend over a half hour waiting because they seem to not go by the number you were given when you first arrive."

Staff

Pros:

• "Everyone was kind every step of the way."
• "Despite the high volume of surgeries, the staff is friendly and professional even at the end of the day (or night)."
• "The staff was super nice."
• "You cannot beat TARA’s prices & professionalism."
• "The staff was very friendly and professional."
• "Dr. Hewlitt is absolutely amazing. She's very compassionate and listens without rushing you out."
• "They are professional, friendly, affordable, organized, and everything above."

Cons:

• "The staff is horribly rude, the girl at the door needs to find a new profession."
• "She began very rudely, asking me questions such as: Well. What are you going to do if it’s a positive result are you going to euthanize her?"
• "The employees were also rude when dropped him off and again when I picked him up."
• "The tech put my dog in a strong choke hold. My poor dog could not breathe."
• "The girl that I dealt with at Tara was also very rude and not friendly at all."
• "The lady this morning at the door with the green scrubs was extremely rude and acting psychotic."
• "She was rude and told me next time don't tell us that she's strong and can bite you."

Price & Value

Pros:

• "And for a fee almost anyone can afford I got him fixed, rabies shot, ears cleaned and nails trimmed."
• "Good job T.A.R.A."
• "Great price, as my local vet was somehow charging me literally 12x the price TARA did."
• "For $70 it's just unbeatable."
• "Not to mention the money I saved."
• "Very affordable in comparison to other places."
• "The procedure itself was under $200!"

Cons:

• "Would not recommend, it seems to me that there was a lack of care and rather than apologizing, the manager pretty much completed defended his employees."
• "Prices are not so bad but services could be better."
• "AVOID AT ALL COSTS! Dirty chop shop. almost killed my cat and will not take responsibility for it."
• "Way way way over packed is so sad this is what it comes too...I would never bring my dog to a 'super spay neuter' facility they care so little about the dogs."
• "Whatever you do AVOID wasting your money & your pets life on heartless people that only want money."
• "THEY RUIN YOUR PETS FOR NOTHING! Please avoid at all costs! My dog is still vomiting and depressing 3 days after the surgery."
• "Decided to give T.A.R.A a chance because of word of mouth and reviews...In less than a week apart after going to T.A.R.A I have lost both of my cats."

Professionalism & Care

Pros:

• "God bless T.A.R.A.'s services to the community!"
• "They are also very professional and take the work very seriously."
• "You'll never meet a more organized and passionate staff."
• "The staff is very friendly and caring, they make shots and other health services for your furry friend affordable and are very accommodating."
• "A++ highly recommend."
• "They are a blessing!"
• "The staff loves our pets as much as we do."

Cons:

• "They told me she had stage 4 heartworm without even taking blood or anything."
• "RUN IN THE OTHER DIRECTION."
• "AVOID AT ALL COSTS! Dirty chop shop. almost killed my cat and will not take responsibility for it."
• "Way way way over packed is so sad this is what it comes too...I would never bring my dog to a 'super spay neuter' facility they care so little about the dogs."
• "THEY RUIN YOUR PETS FOR NOTHING! Please avoid at all costs! My dog is still vomiting and depressing 3 days after the surgery."
• "Decided to give T.A.R.A a chance because of word of mouth and reviews...In less than a week apart after going to T.A.R.A I have lost both of my cats."
• "The tech put my dog in a strong choke hold. My poor dog could not breathe."