"Authentic Vietnamese cuisine served up at a beautiful NYC restaurant."
"This place really makes a magical broth. The best I have ever had."
"Everything I’ve ordered has so far been amazing!"
"The food: was delicious."
"Very Traditional fresh and tasty food. The summer rolls are very good and the pho bo is amazing."
"Their food is so tasty and good!"
Cons:
"The papaya salad was a total miss."
"The 'broken rice' was only white rice."
"The Pho is not at all authentic; it is really bland."
"The beef pho is bland."
"The summer rolls I had were not great."
"The chicken lemongrass was way too salty."
"The vegetarian pho wasn't great either."
Service
Pros:
"The people here are super nice, attentive and kind…"
"The server was very kind and quick."
"Service is super fast and food is dependable and tasty."
"Waitress was incredibly friendly and helpful."
"Service is warm, attentive and quick."
"Service was excellent. Very attentive, and the food came out from the kitchen very quickly."
"Friendly waiters and food came very fast."
Cons:
"This place has ridiculously bad service it's comical."
"Very rude tone and poor customer service."
"All the staff members we encountered, were not attentive."
"The service is too bad. We came as a group of five, one of us is pregnant. They insisted squeezing us in a small table while a larger table is EMPTY."
"The waitress couldn't remember what we're ordering that she repeated it three times, never got it right."
"The female server did not care about us."
"The service was too bad. When we opened the door and waiting for seat the server wasn’t nice, she just pointed to the table not even asked us nicely to come."
Value
Pros:
"Very reasonable pricing, especially for NYC."
"Reasonably priced and delicious."
"I can't believe their lunch special prices."
"Affordable prices despite the inflation happening in the city."
"The portion sizes are generous, and the prices are reasonable, making it a great value for the quality you receive."
"It was a generous portion (lots of meat) definitely worth the price."
"Went here for lunch, very reasonable pricing and great delicious food."
Cons:
"The secondary issue is that it is a bit pricier than what you can find elsewhere in downtown Manhattan."
"The food is all in rather small portions despite the genre of food that it is, so the value isn't great."
"It's more expensive than other places."
"The price to portion ratio is infuriating and ridiculous!"
"You can get a beef pho for around 13 dollars while the more premium one (mine with the big beef rib bone) is around 21 dollars."
"Here comes the best part (sarcasm of course): when I went to pay, the cashier DEMANDED 15% tips from me which is just absolutely absurd."
"Yet they only gave back $36 because they deserved a 18% service charge."
Ambiance
Pros:
"Authentic Vietnamese cuisine served up at a beautiful NYC restaurant."
"Not to mention that this place has a nice and comfortable feel to it…"
"Ambiance is very low key and I like how they don't make the place too bright and use natural light instead."
"The location itself was fun and cozy, maintaining a very simple by elegant look."
"The atmosphere was comfortable and romantic despite the actual size."
"The place is very nice and cozy with minimalistic design."
"What I like about this place, is its cosiness."
Cons:
"The other infuriating thing about this restaurant is the noise they play on the radio."
"How anyone can digest food to that noise is beyond me."
"The main issue is that it's kinda small and there is very little ambiance to speak of."
"First thing I noticed was how eerily noise echoed in the room."
"However, some of the tables are awfully close to one another."
"The only minus is the small space."
"However, my third time going, there was a live cockroach on the counter next to my food."