Men's Wearhouse Reviews Summary

Category: Men's clothing store New York

Address: 360 Madison Ave, New York, NY 10017, USA

Phone: +12126827412

Rating: 3.8
based on 100 reviews.

Customer Service

Pros:

  • "Crystal is a gem."
  • "Had a great time shopping here. Jahan and the entire team were very knowledgeable and helpful about suits and general menswear."
  • "The salesperson Girandi (Jirandi?) was incredible, very knowledgeable and accommodating."
  • "If you want an expensive suit, or even an affordable one, this is the place to be, and no matter your price point, these people will treat you with respect."
  • "I absolutely recommend this place to shop for your suits and if you can get Cesar as your consultant, you will have a wonderful experience and walk out with everything you need!"
  • "First time visited this store. Really happy and satisfied with the service provided by the salesperson Asad."
  • "I had an awesome experience with Kazi! I strongly recommend requesting him to help you choose your wardrobe."

Cons:

  • "Absolutely worst customer service but suits."
  • "THE SERVICE AT THIS PARTICULAR MEN'S WAREHOUSE WAS NOT GOOD."
  • "Took my father in law here, but it was a mistake. Bad energy. Unfriendly."
  • "If you are a young single guy they will try to run game on you, don't fall for it!"
  • "It's clear Mens Warehouse doesn’t care about its patrons."
  • "The most unpleasant experience ever."
  • "Worst experience ever. PEOPLE AVOID THIS LOCATION. The employees are VERY RUDE AND VERY UNPROFESSIONAL."

Store Environment

Pros:

  • "This store is beautiful. I selected this store b/c the reviews tallied that this was the best and it 100% is."
  • "This store has everything my boys need. It's nice, clean, tidy, and excellent service."
  • "This store really stands out for its variety of men's clothing, ranging from casual wear to formal suits."
  • "I liked the store. Big and open and feels higher quality than some of the other mens wearhouses I've been to."
  • "Whether you're looking for casual wear or something more formal, Men’s Wearhouse combines affordability with excellent customer service."
  • "Very pleasant tuxedo rental drop-off experience. Store very clean. In and out in less than a minute."
  • "The people who work here always help with all our doubts or questions about sizes, styles, and colors."

Cons:

  • "The dressing rooms were a disaster - you can tell no one cleans them because there were clothes, pins and needles all over the floor."
  • "Just be aware they are very judgmental in that store!"
  • "The service is really bad, nobody greets, nobody speaks."
  • "Most pathetic place I have ever visited."
  • "The staff was unapologetically unknowledgeable about the products they rent."
  • "This location, by far, has the worst customer service I have ever received."
  • "They sell dirty white shirts. Like someone dirty wore them and they folded it and sold to the next person."

Product Quality

Pros:

  • "The combination of excellent customer service, a great selection of clothing, and reasonable prices make this store a real standout!"
  • "The quality of the clothing is exceptional, and the prices are very reasonable for the level of quality that you get."
  • "I’ve received several compliments on the clothes he helped me pick."
  • "My Jamel Is I'm Here To Tell You Mens Warehouse Really Have The Best In Suits."
  • "Highly recommend seeing him for alterations and custom suits. True artist."

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