Yard House Reviews Summary

Food Quality

Pros:

• "The Firecracker shrimp were really good!"
• "I thoroughly enjoyed my Korean BBQ Cheese Steak sandwich, delish!"
• "Both flavors were insanely tasty. The wings were cooked to perfection nice and juicy."
• "Food, very rich and full of flavor."
• "The Spicy Mongolian beef dish was really good, like surprisingly good."
• "The food was absolutely delicious!!"
• "The food was fresh and tasty, and portions were huge."

Cons:

• "The lobster was a little on the bland side."
• "I ordered beer battered fish sandwich and there was barely any meat on the fish, it was about 60% batter and rest fish."
• "However, the shrimp salad portion was super small."
• "We had 6 adults in our party and we all agreed that the food was too salty."
• "The lemon pepper wing were really greasy. You couldn't taste the lemon pepper."
• "The nachos were big enough to share the only thing was the beans made the nachos soggy."
• "The tacos were just ok for that price step up your game rice was way to spicy there is spicy and then there is flavor."

Service

Pros:

• "Mohamed, our server, was great, very attentive and did a great job managing our expectations on food."
• "Our server Alexa was amazing."
• "Our server Ash was 1000x on his a game."
• "Julian was our server, and he was beyond great."
• "Our server Val was so nice and helpful!"
• "Service - Excellent. Our server was prompt, attentive and friendly."
• "Our server Ariel was the absolute best."

Cons:

• "Service ok not that caring."
• "The service is the absolute worst!! Restaurant was half full and would refuse to seat us even those the business was dead."
• "Waitress wasn’t the best didn’t come check on us until she heard me say well service here is bad."
• "The management and the service were very poor."
• "Waited 2 hours for table for party of two."
• "Our drinks did stay empty, and our waitress didn't check back until it was time for us to pay the bill."
• "Service was very slow and the food is just okay."

Atmosphere

Pros:

• "Lively restaurant with large bar area. Cool views of snow slope."
• "The team there seemed like they were all having a good time which is contagious to the patrons."
• "The bar is located in the middle of the restaurant with a view of an indoor snow slope where you can watch people ski and snowboard."
• "I also LOVE 80’s music so the vibe was impeccable."
• "The atmosphere, the music, the food .. all amazing!"
• "The ambience was not overwhelming, all the screens were working, there is a nice view for the ski slope."
• "The atmosphere here are excellent, very fun places."

Cons:

• "It was extremely crowded, which would be fine except the sound level was unbelievable."
• "The music was so loud that we had to scream to hear each other."
• "Just wish the music was a tad lower. Couldn’t hear the rest of our party."
• "We walked in, the music was ridiculously loud. Not only was it loud, but blasting curse words."
• "The music was so loud we couldn’t even hear each other."
• "Music too loud, asking for turning down the volume a bit, waiter said many customers asked before but manager wouldn’t listen."
• "Music was so loud that I couldn’t even talk to my companion and when we left the restaurant our hearing was muffled."

Management

Pros:

• "The servers were extremely kind and so was the manager."
• "Yes, the manager was very nice Sol 'I hope I got your name right' only because you definitely understood our needs & took care of it."
• "I had an amazing experience. The manager saw that my infant was hungry and having a tantrum so they brought his food out as fast as they could."

Cons:

• "Manager refused to give her name and then flipped us the middle finger on the way out."
• "NEVER set up an event there. So embarrassed and disappointed."
• "Manager refused to turn the music down even slightly."
• "the manager solo completely interrupted and honestly destroyed our entire dinner."

Special Features

Pros:

• "Lovely choice of draft beers."
• "Plethora of draft beer and menu specials."
• "LGBTQI Positive environment. Vegan, vegetarian and gluten free options. Allergen list for all those who are sensitive."
• "Largest selection of Beer."
• "They have an extensive menu for food and alcoholic beverages. My favorite are the wings; the Thai sauce and bourbon sauce are delicious."
• "Their kids’ menu was good and the portion was decent."
• "They have one of the biggest selections of imported beers I have seen, a must try!"

Cons:

• "This is a family restaurant and yet there are TVs blasting insanely inappropriate music."
• "Not elderly nor kids friendly."
• "While having dinner with the family, after waiting an hour and a half for a table, they were playing an inappropriate track of music."
• "Hey Yard House, is it necessary to have the music literally so loud where it shakes the back of the table and you can’t converse with people you go out to eat with?"
• "When we first got there I’ve requested a booth for the sole purpose of having 2 little toddlers. They gave our table away and then refused to seat us where I’ve asked to be seated."