"The cheesecake itself was a bit too dense and the strawberry topping had too much artificial flavour and limited real strawberries."
"The devil’s chocolate cheesecake was just ok."
"The cheese cake was blah.. Not creamy just kind of sterile tasting."
"Cheesecake is the worst we've ever had. Incredibly disappointed."
"The cheesecake was dry but meant to be their famous cheesecake."
"The cheesecake was very rich although the crust was a little cakey."
Service
Pros:
"Very helpful and attentive staff."
"Service was attentive even though they were busy."
"We were sat an an amazing table and had possibly the best waiter in the place, Eddy. He was so attentive, polite and quick, it was a pleasure having him take care of us."
"Our server Michael was pretty cool too!"
"Service was good. Our waiter came by a few times to check in us."
"Service is excellent and fast."
"The customer service was absolutely fantastic."
Cons:
"Queued ages to get in here for Dinner, service was a little slow once sat at a table."
"Service was ok, nothing special."
"Waiter had no interest in serving us."
"It took a while for our server to come over when we arrived."
"The ordering at the counter took a long time."
"Also what is wrong the service? Why so rude and almost mocking? Do better"
"After being seated, we weren’t served even a glass of water for about ten minutes."
Atmosphere
Pros:
"Great atmosphere with a fun menu."
"The atmosphere was very Christmas spirited."
"Very aesthetic place to have dinner in times square."
"The atmosphere there is amazing."
"The entire place just felt warm and cozy."
"The bright, retro-themed interior was welcoming."
"Very atmospheric place."
Cons:
"Atmosphere was basic."
"It’s really really loud."
"With its proximity to Time’s Square, Junior’s Restaurant and Bakery can be a very touristy place."
"It’s always packed and chaotic."
"Atmosphere was so so due to it being full of tourists."
"The restaurant tables are packed pretty tight but I wouldn’t except anything less of New York."
"Famous apparently always isn’t good."
Food Quality
Pros:
"The taste of the meat was amazing!"
"Food was really good. For off time square dining it wasn't over priced, quality was good and the place was clean."
"Food is very good. Very large portions."
"Everything we had was delicious."
"The food was hot and tasted perfect."
"Both dishes were absolutely fantastic, and we savored every bite."
"The chicken Parm was stunning."
Cons:
"Unfortunately, while the food is okay, it's nothing to write home about."
"The food is mediocre at best and WAAAAY overpriced for lacking flavor!"
"The brisket platter wasn't particularly tender and the gravy wasn't anything special."
"The Bacon Cheeseburger was good, but not impressive as it's not a gourmet burger bursting with flavor."
"The onion rings were disappointing."
"The food is hit and miss."
"The food was very average."
Value
Pros:
"Prices are fair, so it's a good deal overall."
"The prices were VERY reasonable for NYC."
"You definitely get your money's worth at this place."
"Most important is that the prices for each dish were very good and reasonable."
"Reasonable prices for the area."
"Very affordable food for the location."
"Our total came to $88 and was fair for the quality of food."
Cons:
"Parking is tough as you need to use garage and they can be expensive."
"For a meal over $40, I expected a decent burger."
"Bit spendy for what you get."
"Prices were a little bit more expensive than you’d probably expect to pay."
"It's quite expensive for what you're getting."
"In terms of value, I noted that the prices were high compared to my overall experience."
"The add-on potato salad was a disappointly small serving for the price, about a half cup scoop."