The Meatball Shop - Hell's Kitchen Reviews Summary

Food Quality

Pros:

• "The food was incredible."
• "The meatballs were very tasty."
• "High quality food with a chef's touch to make it unique and flavorful but without the higher cost of Midtown."
• "The standard meatball with parmesan cream sauce is hard to beat, perfectly balanced and tasty."
• "The classic meatball with special sauce is the best meatball I've had."
• "The food was extremely delicious."
• "The Mac and cheese meatball and the buffalo chicken meatballs were fantastic, I'm going to dream of them for months to come."

Cons:

• "The food was horrible, old, and heated up, the service was marginal and the food is way too expensive for the portion they serve."
• "The cookies themselves were ordinary cookies."
• "The whole thing pink and mushy, raw meat."
• "Alright overpriced food. $4 per meatball... and they were dense/dry."
• "The pesto flavor was good but it could have used more garlic and it was a tad too salty."
• "To my taste palate however the meatballs in particular were bland."
• "The meatballs were over done! The sauces were so bland, next to the difference in texture I couldn't tell the difference between pesto, creamy parm and classic red."

Service

Pros:

• "Service was top-tier."
• "Waiter was an absolute delight."
• "The wait staff, unbelievably attentive and nice."
• "Fantastic experience! Great food and wonderful service!"
• "Great service! Plenty of window seating."
• "Awesome service!! They didn’t have a few items that we ordered and tried calling...they substituted and put great note with free cookies!!"
• "Great service, and they went beyond what was expected. Very attentive to me, the customer."

Cons:

• "Don't bother trying to call the missed number back, they don't answer."
• "The service is so-so... it was fast, but there was some confusion when one of the staff gave us someone else's food."
• "It was hard to communicate with the waitress because of the background music."
• "It took around 15-20 min to get attention from the waiter, who was blabbing to her coworkers."
• "Service wasn’t good at all. Messed up our (super simple) drink orders, food took forever to come out."
• "The staff just said what?? And kept hanging up on me."
• "The response from the manager at Meatball Shop: Not our problem, as soon as the order leaves the restaurant, go talk to Seamless."

Ambiance

Pros:

• "The interior decoration is funny and very well chosen."
• "The ambiance is wonderful too. Bright and airy, it's the perfect spot for a Saturday brunch."
• "Ambience is nice."
• "Enjoyed the atmosphere, and the meatball bowls and sides here."
• "The atmosphere is very welcoming whether at the bar or a table."
• "The atmosphere of the restaurant is also great - it's cozy and intimate, yet still lively and energetic."
• "The Meatball shop has a charming atmosphere with meatball themed decorations and a cozy vibe."

Cons:

• "Noise was high and the lighting inside was generally low."
• "The atmosphere was casual and loud."
• "The music (whilst some great choices!) was so loud it was a little hard to hear everyone at your table."
• "The atmosphere is generic hipster garbage."
• "The only annoying thing was how loud it was."
• "The aisles were extremely small. If you are anything over children's size, you will have an awkward time getting in and out of the tables."
• "It was a little cramped."

Value

Pros:

• "It’s not overly priced considering it’s location."
• "The portion sizes of the sides were great too."
• "They have amazing portions and great quality."
• "The pricing was decent."
• "The price was very fair and so I felt like it was a solid deal."
• "Prices maybe a bit steep, but non the less worth it."
• "Good choices and still reasonable considering everything going on."

Cons:

• "Still overpriced for the quality of the food and the overall experience."
• "It is a little overpriced for what it is, it’s pretty expensive pasta."
• "Only downside is the food is expensive for meatballs but still worth it!"
• "So insanely overpriced even for NYC standards."
• "Everything is massively overpriced."
• "After paying SIXTY DOLLARS we were both still starving, the portion was barely enough for an apatizer."
• "The spaghetti costs an extra 7 dollars for roughly 10-25 cents worth of store bought noodles."