"Amazing service, I walked in and was immediately greeted and tended to as a customer."
"Everybody was helpful and great to work with."
"Customer service is great at Off Road Motorsports. Sales staff is very helpful and friendly."
"The customer service here they go above and beyond."
"The customer service at Off-road was incredible! Responsive, patient, and incredibly knowledgeable."
"Everyone that works there is super nice and I would absolutely recommend doing business with them!"
"The guys at the store were helpful to me."
Cons:
"This was the worst experience I’ve had with customer service and I would never recommend going here."
"Worst service ever provided... Very unprofessional approach to me."
"I called to schedule a service appointment and the guy didn't even know the vehicle I gave him was a motorcycle."
"Customer service was bad I was in store for 30 minutes before I got helped."
"Awful customer service I purchased a yfz and since I got it I had to take it back home to get it repaired it’s been 8 weeks and they still haven’t done anything to it because they said they are very busy every time I call they give me an attitude worst place to buy."
"The service manager was very rude. I left without an appointment because they were almost closing."
"I couldn’t even get in a sentence before being rudely interrupted with a response of 'I’m stopping this right here we have enough stuff.'"
Pricing and Value
Pros:
"Gave me a good price on my Trade and I was able to purchase the motorcycle I wanted outright."
"Fantastic deal, Jordan worked with us on a price."
"the prices are very good from helmets to the machines themselves."
"Just bought my second atv from there. Both times there I have never had a bad experience and the prices are pretty good."
"Great service and prices, knowledgeable staff."
"Nice selection of machines, great service and fair prices."
"caleb gave me a cash price out the door in mins."
Cons:
"Wasn't happy with the price for the work done as well."
"They have charges no one else charge on top of freight and setup."
"Wont work with you on price at all made a valid offer, their answer we stick to our price? The machine I was looking at was 2004 4x4 with plow books at 2900 their asking 4195 I offered 3000 they wouldn't budge. upfront and rude."
"Two stars because they have a good selection. I offered $5500 for it and got a response back from Ben and said they couldn't meet the offer."
"They were asking $2,895 for a 1996 Honda fourtrax 300 4x4."
"There is a 2011 grizzly i saw online listed for $6300. I offered $5500 for it and got a response back from Ben and said they couldn't meet the offer."
"This place is a ripoff. Can't see how they stay in business. Everything is overpriced, and the parts and supplies hanging on the racks are covered in dust and outdated."
Sales Experience
Pros:
"The buying experience was excellent and fast."
"The over all purchasing experience was excellent very friendly and knowledgeable staff."
"I had an awesome experience with Offroad Motorsports, I live 6 and a half hours away but they made sure I was accommodated."
"I have had the pleasure of purchasing three motorcycles from this dealer."
"Highly Suggest Off Road Motorsports! Eric was very helpful, knowledgeable, and amazing to work with for purchasing our side by side."
"The sales team was very responsive, When I arrived they were ready for me, promptly showed me around the machine and test drove, the paperwork was done efficiently, and help was offered to load."
"Ben was the best to deal with. Honest, no pressure sales with all of my options to purchase."
Cons:
"Place is a joke.... never again will I trust them and buy another machine nor will I refer people to go there!!!!"
"I would never recommend going here."
"It was a fast and easy sale but use machines that you pay $9000 for with no warranty and then did you not tell you about the damages."
"Wasn't going to waste my time and do a review but they keep asking so here it is buying experience was horrible."
"I would not purchase a bike from here. I bought a trx450r from them months ago. I paid top dollar and the bike had problems from the start."
"Would not recommend, I went and bought a 21 rzr turbo with only 800 miles for over 22k and test drove it in the parking lot and loved it so we trailered it back to jersey unloaded and before I even got to the trails the thing went into limp mode."
"Absolutely terrible experience... Would not recommend this dealer to anyone."
Product and Inventory
Pros:
"offroad motorsports has a HUGE selection of motorcycles, dirt bikes, atvs, and side by sides in all sizes for adults and kids!"
"The show room was also immaculate with tons of inventory to look at."
"picked up a Can-Am Maverick Trail 1000 DPS. this is my first side by side and i'm loving it!"
"Their selection is superb new & used honestly I was impressed to see so much."
"They've got an impressive inventory and the shop is very clean and well organized."
"Great inventory. Awesome customer service."
"Great selection, new and used."
Cons:
"So they check the new machine out go to load it and I get handed the plow bracket so for a little over12 grand I couldn't even get the bracket put on."
"Great sales reps, bought a used quad, took it home after a week had issues starting. Called them up, they said bring it in they found a faulty kill switch causing shutdown."
"They have nice people but about 2 months ago I send my honda trx 450 to get the lights fixed and a service. But when I got it back my front light was zip-tied in place and my back light was not in the right place with a $300 bill."
"Works just like they said it would! I use it for pulling out trees for firewood."
"Bottom line these guys sell craigslist quality ATVs."
"Dealer was good in communication and delivery but delivered a machine they definitely didn’t check before reselling."
"Falsely advertises overpriced machines. Does not respond to, or take any accountability for these false advertisings."
Service and Repair
Pros:
"Took my motorcycle in for an oil change and just for them to check everything they also installed a USB port to charge my cell phone."
"Great sales reps, bought a used quad, took it home after a week had issues starting. Called them up, they said bring it in they found a faulty kill switch causing shutdown."
"When I needed a battery for my 2006 Gold Wing, I called @ 330 and got same day service."
"These guys were awesome. They not only changed my tire but also fixed my brakes at no extra charge."
"They addressed the issue and put a new belt and secondary clutch in the machine."
"Had them do multiple modifications and accessories and they did an incredible job."
"after owning it a short time I had an issue and they came and picked the bike up and fixed it at no charge."