Yard House Reviews Summary

Service

Pros:

• "The service was great. There was absolutely no waiting time."
• "Our server Mo was wonderful and a breath of fresh air, he knew the menu, very knowledgeable, and helper."
• "Staff was awesome! We were attended to within a few minutes."
• "Our waiter was attentive and engaged, the service was quick."
• "Bartender was one of the best I’ve had in a long time - very attentive and extremely knowledgeable about beer."
• "Impressed with the courtesy of the manager, host desk, and our waitress."
• "Our server was amazing, and what we ordered came out really good."

Cons:

• "Extremely poor customer service at this restaurant."
• "The waiters were tired and slow."
• "Took a while for a server to arrive."
• "Service was incredibly slowwww especially considering it was a weeknight, late dinner & there were many open tables!"
• "Server never came to our table, I had to ask the hostess to get him after almost 10 minutes."
• "Our waitress was a little slow and forgot some items completely."
• "Service was a little on the slow side but they were very busy so I can understand."

Food Quality

Pros:

• "The food selections are amazing."
• "The Vampire Tacos were also good."
• "Good food, fun football atmosphere in Philly on a Sunday night."
• "The Whiskey Burger with white cheddar was delicious."
• "Food was so delicious and came out hot and fresh."
• "The food here was super good. I got the jambalaya and it might be the best jambalaya I've ever had."
• "The food was amazing! The drinks were phenomenal!"

Cons:

• "The food was not my taste."
• "Food was pretty good but all 5 of us were feeling sick the next day and the day after."
• "Every time the food comes out really greasy and never sits right in my stomach."
• "Food was also overall bad."
• "Steak sandwich was gristly."
• "The kbbq sandwich was.. Very tasteless. Almost no flavour, not even from the cheese."
• "The food was ok, but it could have been better."

Ambiance

Pros:

• "Love the environment and would recommend this place to anyone dining in at the mall."
• "The environment was very nice."
• "Excellent ambiance; we like the roomy sitting both within and between groups."
• "The atmosphere was fun and the food was delicious."
• "The atmosphere is great and spacious."
• "The atmosphere was very cozy and service plus our server were fantastic!"
• "Great ambience and great food."

Cons:

• "I was just so uncomfortable with the volume in this place."
• "It's very dark so when they sat us down you could hardly see your menu."
• "Could be because of Covid, but they were out of 2/3 beers that I wanted."
• "It wasn't as loud as most yard houses I visited."
• "The party at the booth next to us was a bit loud."
• "Allittle dark, everyone used phone to read menu.... all older people anyway."
• "It was too crowded for comfort keeping in mind the covid situation."

Pricing

Pros:

• "The total bill was $55 😀"
• "Price is a tad high but with the happy hour deals it's easy to enjoy a lot of things on the menu at a cheap price."
• "The food was delicious. The bartender was friendly and attentive, and the prices were very reasonable."
• "Prices are great."
• "Good food, reasonable prices, spacious place, friendly service and a great variety of beers on tap."
• "Overall, a great place to kick back and relax for a reasonable price."
• "Great drink specials."

Cons:

• "3 drinks and 3 dinners our bill was $167."
• "A 9oz glass of red will cost as much as the full bottle at the state store, and it's the cheap stuff."
• "Price is above average and expect per person around $25+."
• "But, really over priced."
• "The burger with blueberry ketchup and candied bacon sounded exotic but failed to live up to the reputation."
• "Only negative it was hard to carry on a conversation as the music was just a tad too loud."
• "Seems more like a revenue factory than a place for good food and drinks."