Fan Auto Detailing Princeton Reviews Summary

Quality of Service

Pros:

• "Ben showed up on time, very easy to work with, quality of work is top notch."
• "Ben did an amazing job with a thorough cleaning, inside and out, and under the hood! Really brought the car back to life."
• "The work they did on my car was fantastic - my car looked better than it had in years!"
• "He did an excellent job on a really disgusting car that was full of dog hair, and dog throw up."
• "Ben provides an exceptional service."
• "Ben Fan detailed my Audi this weekend and did an amazing job! The interior looks brand new."
• "Our car, which is used to transport two long haired dogs looked like new after Fan's crew finished with it."

Cons:

• "Maybe the bad weather made it tricky to see some spots, as there was still a bit of dirt in some tighter areas like the edges of the trunk lid underside."

Customer Service

Pros:

• "Ben is one of the nicest people I’ve ever met!"
• "His communication and punctuality were great."
• "Professional from first phone call to their on-site demeanor."
• "When the gentleman arrived he was professional, courteous, and very friendly!"
• "They do amazing work, and without a doubt Ben offers the best Customer Service you'll find anywhere."
• "His meticulousness, professionalism, and kindness truly made this a great experience."
• "Ben was not only super nice but also incredibly professional throughout the entire process."

Cons:

• No cons reported.

Convenience

Pros:

• "The entire process was easy and seamless as they come right to you, wherever you are."
• "They were convenient coming right to me and were extremely communicative and punctual."
• "Super convenient. Ben was very communicative and was able to work around my schedule and location to make it work."
• "Not just great Quality, but they will show up when in a pinch."
• "Fully mobile, he was able to detail my car even though I didn't have water and electricity hookups."
• "The mobile service was very convenient."
• "Highly recommend their mobile door-to-door services!"

Cons:

• No cons reported.

Value

Pros:

• "Looks like brand new!"
• "Fair pricing as well."
• "He was super thorough with his work and very reasonably priced."
• "Price is 100% reasonable."
• "Prices are HIGHLY competitive."
• "Pricing is reasonable and will definitely recommend!"
• "The pricing was more than reasonable."

Cons:

• No cons reported.

Communication

Pros:

• "Cannot recommend enough!"
• "He kept in touch so I knew exactly where and when to meet him."
• "He takes great care with his work, but what sets Ben apart is his attention to details with communication."
• "He was responsive, communicative and flexible."
• "Very communicative, which is something I loved."
• "Great service! Very approachable, professional, and punctual."
• "He provided clear details about what is included in the service before beginning."

Cons:

• No cons reported.