"The Waiter was very attentive to our every need and happy to accommodate us."
"Service has been excellent every time I've been there."
"The staff is super friendly and welcoming, nice chill hangout ambience."
"The wait staff are always accommodating and it's so nice that they always remember me."
"Called in to make a delivery order at about 9PM... the lady who answered the phone was patient and courteous."
Cons:
"Customer service was horrific and our server lacked interpersonal skills and amicability."
"The dealbreaker for us though was the rudeness of some of the wait staff."
"Honestly no one was interested in making us feel welcomed to the restaurant or made to feel as value guest."
"Horrible service I ordered at the tabel and waited about 40 minutes."
"The service at El Patron is horrific."
"The number of racial micro-aggressions in this place are out of control."
"The WORST service I have ever experienced."
Food
Pros:
"The grilled chicken platter, the Coney Island burrito, and the corn (appetizer) were all absolutely amazing."
"Everything tasted amazing— very flavorful and hot!"
"Great food, great staff, the best salsa I have ever had."
"Food is always fresh drinks always HITING. HARD.. 😆 LOL. WELL THIS HAS Great food period."
"Every bite was a revelation of flavor and authenticity."
"The special burrito it’s was good, food was great."
"El Patron Mexican Grill exceeded all expectations, delivering a culinary experience that left a lasting impression."
Cons:
"the only thing i hate are the margaritas.. the flavor is different and tastes artificial."
"Chicken was burnt refried beans and enchiladas were cold pico de gallo was a D-, no flavor, nachos were way to salty."
"The food is a little bland for my taste."
"Their TACOS WAS NASTY, NO BEANS, NO AVOCADOS TOMATOES IN THE TACOS."
"Nasty food. Ive never been to a mexican restaurant where the food was unseasoned."
"The food was really bad. I had a hair in my burrito bowl and my friends’ tacos were soggy from the salsa."
"Wings i got tasted like wings straight from the grocery store freezer isle."
Drinks
Pros:
"THE DRINKS WAS GREAT, THE MANGO AND THE PEACH."
"Excellent mixed drinks (frozen margarita)."
"OMG the food and my classic mojito was AHMAZING!!!!"
"We love the frozen margarita (made us happy drunk seen in photo😅)."
"Finally.....the margaritas are crack. Made with the perfect amount of mixer and alcohol."
"The drinks are nice and strong but not too strong. Great prices, & atmosphere."
"Food tastes great & the drinks were good I’m a heavyweight 😂 2 margaritas were good enough for me."
Cons:
"Bloody Mary was straight horrible."
"They were NOT strong. Would not go back."
"However, avoid the margaritas.. I love a good margarita to wrap up the work day. But I highly questioned if booze was present when all I tasted was sour mix and lime."
"the margaritas are flavored and I would recommend them all."
"They went waaay overboard with the salt and the margaritas were very salty."
"1 Frozen Margarita & 1 OtR was $26... in these little 8-10 oz cups."
"Service jus wasn’t good and i had to pay 20% gratuity for bad service."
Ambiance
Pros:
"Cute neighborhood spot with good Mexican bites and Tequila."
"The karaoke added an extra layer of fun to the night."
"Very cozy but spacious place with a fire going on the cold night I was there."
"The warm, inviting decor and friendly staff created a welcoming atmosphere that made us feel right at home."
"The look and feel of the place coupled with the nice people that run the place don't make me feel like I'm stepping into a pretentious and artificial establishment."
"This establishment has a cozy side, with plush seatings, and a small bar area."
"The outdoor seating was comfortable and inviting."
Cons:
"It’s dark & smells dirty in there."
"The place was hot."
"I felt it was not enough lights, and bugs kept flying near our food."
"The table was a bit too sticky to overlook and I wish the bathroom was a bit more upkept."
"The decor is tacky, looks like dollar store decorations for a racist frat party."
"Kind of a mediocre place that doesn’t seem to like to have kids visit."
"The settling makes you feel like you’re in a different place."
Value
Pros:
"Love this place - we often order burritos delivered via seamless/grubhub."
"And don't worry about missing happy hour; the drinks are well priced and very strong."
"Prices were reasonable and portions generous without going over the top."
"The food (& margs) are so good, the service is friendly and fast, and the amount of food you get (for the price) is just what any Mexican restaurant would serve you."
"I normally order the giant burrito and it’s delicious. Who doesn’t want a burrito that can literally feed a family of 4?"
"Large portions of food."
"The portions are big."
Cons:
"The prices are fairly high and there are no happy hour specials."
"Kinda expensive."
"Prices in my opinion were kind of expensive 6 dollars for rice and beans imo is so expensive for the amount they give."
"Expensive given the atmosphere and quality."
"Great place for pricey mexican food."
"They do not give happy hour on weekends. THAT SUCKS."
"My one feedback is it's a bit expensive especially for the smaller portion sizes."