Jae Seafood by Tommy Reviews Summary

Quality of Food

Pros:

• "Crabs were cooked and seasoned to perfection, not overcooked."
• "The food is always well prepared and very flavorful."
• "Their crabs are consistently great at a fair price!"
• "The best crab I have ate in year."
• "The food was delicious and fresh."
• "Crabs are always cooked perfecting and has so much flavor."
• "The seafood was pretty salty.. Like super super salty🤢 but the butter had no flavor."

Cons:

• "The snow crab legs were overcooked."
• "The crabs have been in the warmer so long they are dry."
• "There are crabs in there that smells and empty."
• "But I got my food and only enjoyed the corn. The broccoli and potatoes weren’t fresh and were way to salty."
• "They crab is dry and no meat inside they shrimp is chewy as hell and they potatoes are never seasoned right."
• "The meat was dark and watery."
• "The corn tasted like it was frozen so it was mushy."

Customer Service

Pros:

• "When I call they know my order!"
• "Blessed to have jaes seafood, best crabs and shrimp, thanks Tom, my daughters love this place."
• "But what I appreciate most is the professionalism and excellence of the owner Tommy."
• "Tommy found out it was my birthday and gave us a free drink and some hammers."
• "Tommy and J.R. was great!! Very friendly...made me feel at home!"
• "Tommy treats his customers like family!!"
• "Tommy was very generous and pleasant with welcoming hands for my first time."

Cons:

• "Edit: So basically when I wrote that review the owner was basically standing there forcing me to write said review to receive a discount, the crabs are good but they are way over priced now, they don’t answer the phone and when they do they are short and not friendly."
• "If you are not considerate enough to have a message on your company phone to indicate close of business then you don't deserve my hardworking money to patronize."
• "I paid for large blue crabs they lied to me and gave me small crabs."
• "VERY RUDE AND FOOD IS DIRTY."
• "Called at 1:30pm in the afternoon and I was answered with a “yes, we are closed” so rudely!"
• "Bad customer service! I placed an order over the telephone for a veggie platter... Very rude, impatient & Not informative."
• "Very disappointed. They have two dozen crabs left and they want me to purchase both when I am only interested in one dozen."

Value for Money

Pros:

• "Pricing was very reasonable."
• "Prices are great and crabs are delicious!"
• "Their prices are reasonable and their food is fresh and cooked perfectly."
• "Usually pretty well priced although recently I have found them to be more expensive than there competitors however its still worth it!"
• "Prices are dope(not too pricey) because their food is so worth it!!!"
• "Got a great deal on a dozen of crabs and they have dinner combos that come with corn on the cob and broccoli."
• "The food was BANGIN’ and oh so plentiful. Excellent bang for ur buck."