Sushi Castle Reviews Summary

Service

Pros:

• "Fast service and friendly staff!"
• "Excellent service, had a splendid time enjoying the all you can eat options including appetizers as well as sushi."
• "Lay back atmosphere. The servers did what they needed to do at a right time."
• "The service is also good, very friendly, food tends to arrive fairly quick."
• "The staff are friendly and attentive."
• "Overall the servers were attentive and speedy!"
• "Service is fast and attentive, and food comes out quickly relative to other AYCE sushiplaces, even when the place is slammed."

Cons:

• "They never brought the correct amount of orders, either they forgot or just disregarded the sheet once they took it."
• "They didn't give us half the things we asked for, i had to ask 4 people before getting one crab salad... So rude, horribly rude."
• "During our experience we got okay food. However the staff would only give you some of the food you would like."
• "The people are very rude and they did not give us all the food we had asked for."
• "Service Was horrible they are nosy and kept looking and staring at us."
• "The server gives you attitude and stop serving you what you want even though it's all you can eat."
• "Food was delicious!! However, staff are rude! They rush you to order and walk away while still ordering."

Food Quality

Pros:

• "Food has been consistently tasty every time we have gone."
• "Good quality sushi at a very reasonable price."
• "Quality of sashimi (especially salmon) was better than decent for an unlimited restaurant."
• "The food was amazing and they had great presentation quality."
• "It’s all very fresh, there are a lot of options, delicious food!"
• "It's obviously not fine dining sushi, but for being all you can eat, it's a great value and very tasty."
• "The sushi is decent quality and the all you can eat option is definitely worth the money."

Cons:

• "Food was below average."
• "The sushi was really sad to see them use the ploy tactic I haven't seen in years."
• "Sushi pieces were paper thin, placed on top of huge mounds of rice."
• "Upon returning home my wife felt ill and began vomiting."
• "The sushi was very thin and the slices were narrow."
• "Sushi & sushi rolls were not that good."
• "The sushi was not fresh. The ginger was not fresh, it was visibly oxidized."

Value for Money

Pros:

• "Pretty Good for the price. 20 bucks and change for all you can eat."
• "Just 20 dollars for any sushi or kitchen food like tempura, soups and salads."
• "All you can eat sushi for 20 bucks (22 on weekends) The food here is delicious."
• "Worth every bit of $26.95 plus tax-n-tip."
• "You pay one price (based on the time of day and weekday/weekend)."
• "Unbeatable price and great quality."
• "One of the best sushi buffets i have ever been to... The prices are pretty good for the buffet."

Cons:

• "After you pay they pressure you to tip, if you don’t leave money or they see it on the receipt."
• "I was given an additional charge for a 'tip' that I did not agree to nor authorized when they took my payment."
• "Beware: This restaurant added a tip to our bill for our party of 4 and charged $4 for the 4 paper plates they gave us for our sit down lunch."
• "By adding the additional tip and the weird gratitude percentage, the check went from $70 to $128 for two."
• "Their price went up to $31.95 now."
• "All you can eat is $30 but if I don't finish my meal they are going to charge an addition cost to my bill."
• "The price was overly high for the quality of the food and overall hospitality."

Atmosphere

Pros:

• "Lay back atmosphere. The servers did what they needed to do at a right time."
• "Good place for the family also."
• "Large dining area with ample seating."
• "It was great. Great service friendly staff very polite and the design of the place is very unique and aesthetic."
• "A bit loud but a nice social atmosphere. I would go back."
• "Great looking restaurant, friendly and attentive staff, never a long wait to be seated."
• "An absolute hidden gem of cuisine!"

Cons:

• "Nothing we ordered had a wow factor. Four to five servers hovered and watched us through the entirety our dining experience."
• "They didn’t let us share food because they wanted more money."
• "Food was great but environment was very uncomfortable being that all servers were hovering over us and kept interrupting while we were eating."
• "They watched us like hawks and it was very uncomfortable."
• "You always feel like you're being watched."
• "The overall atmosphere and attitude of the staff is a huge drawback for this place."
• "I don't prefer the hustle and bustle of the cafeteria like atmosphere."