"Our waitress Sam was a total rock star. She was always there when we need anything but was not overbearing."
"Phenomenal service! Waitress was one of the best I've had in a long time."
"Service is wonderful and the food is perfectly portioned."
"The service was fabulous even though the place was completely packed!"
"Service was great, food was classic but delicious."
"Servive was good, friendly and attentive!"
"The staff were very friendly and the service was decently quick."
Cons:
"Was just there sat for almost 10 minutes on a slow night and the bar tender never even took a drink order or gave us a menu!"
"Never again after the wait their despicable staff treated me."
"At no point during the over an hour of me waiting at the counter for my food did any member of the staff ask if I needed anything or try to find out what was going on with my order."
"They were rude and didn't care, much about my situation."
"The last time I was there the service was slow and the place was not crowded at all."
"The bar service and waitress service was horrible, slow, never followed up with simple things like asking for water or getting ketchup...."
"SUE has no customer skills whatsoever."
Food Quality
Pros:
"The food is great."
"The pizza was phenomenal! The Nutella dessert pizza was insane! The chicken franceise was amazing!! The pork chop was beautifully grilled and perfectly tender."
"I had chicken marsala which was some of the best I've ever had."
"Everything was delicious."
"Everything was fresh and made to order. My sliders were medium rare which is hard to accomplish and the sweet chili calamari was KILLER."
"Okay this place has some of the best entrees ever, I cannot stop ordering the bruschetta chicken."
"The food was EXCELLENT! everyone raved about it and asked where I ordered from."
Cons:
"$32.00 for a 1/4 inch thick, under cooked, and more than 1/2 of the steak was just pure fat."
"I had ordered the buffalo chicken nachos and each and every chip was either burnt, stale or soggy it was actually gross the whole dish itself looked horrible."
"The pizza... was cold."
"French onion soup was lacking flavor don't now what the croutons was but not good and seemed to have melted mozzarella on top."
"Absolutely terrible my wife and I both got the rib-eye steak ($60) for two, no flavor whatsoever."
"Food is expensive and tastes meh. I got the bar pie and it had so much cheese it was like chewing rubber."
"The steak sandwich was dry and the pretzel tasted like it has been microwaved from frozen."
Ambiance and Cleanliness
Pros:
"The restaurant was very clean with friendly service."
"The place looks really nice and the atmosphere is welcoming."
"Kids are welcome. Looks like they have a larger bar at night."
"The atmosphere is casual and relaxed and the service was friendly and didn't skip a beat."
"Really surprised by the quality of the food, expected decent pub grub but this place delivered entrees better than some fine dining I've had."
"The beautiful brick oven is the first thing you notice as you enter this place."
"Interior decorations were very nice."
Cons:
"The restaurant was not crowded but we felt cramped and uncomfortable."
"Bar was not wiped down before we sat and tables in the downstairs bar needed to be cleaned."
"Ridiculously loud. Need to invest in some acoustic tiles."
"My only negative comment would be the chairs are a little tight for your back side."
"Since the covid-19 the seating there is extremely uncomfortable."
"The restaurant is just too small for the capacity."
"The one and only thing I didn't like was that the dining area is too packed... Tables too close."