Vietnam's Central Reviews Summary

Food Quality

Pros:

• "One of the most delicious, satisfying meals my husband and I have had in a while."
• "The food is always great."
• "Excellent food - many vegan options and several choices of vegan 'proteins'."
• "The food freshly prepared and was so delicious!"
• "Everything Tom makes is delicious."
• "The food was good, hot, and of very good portions."
• "Unexpected authentic vietnamese food. Well balanced and tasty with a medley of tangy, crunchy, sweet, sour and spicy flavors and textures."

Cons:

• "However it is a bit pricey!"
• "The food tasted bland, not authentic."
• "Pho has more onions than rice noodles."
• "Also they’re over the top with the pricing on their 'fresh limeade' $4.50!"
• "Food didn't come super fast."
• "Pho seemed very very plain could take advantage off some seasonings."
• "The pho was not authentic whatsoever!"

Service

Pros:

• "The staff is very friendly and attentive."
• "Nice ambience, friendly staff."
• "The staff really goes above and beyond to provide excellent service."
• "Really flavorful food, and amiable staff."
• "The staff is pleasantly refreshing in this beautiful location."
• "The Staff was wonderful."
• "The service is fantastic and the owner, Tom, is super friendly and goes out of his way to make sure everything is perfect."

Cons:

• "You automatically get a one star and a 6 month boycott if you don't prepare my order."
• "Basic service. She barely smiled."
• "The guy in front desk tried to seat two Asian people into two empty chairs next to a table of white family of six people which is very uncomfortable for both parties."
• "Service, pretty normal."
• "The food took a bit longer than expected so don’t be in a rush."
• "Totally lost appetite. Totally ruined our day."
• "But you may need to wait for a table."

Ambience

Pros:

• "Unassuming on the outside, but inside the place is lovely."
• "I will definitely be back here soon to sample more of their exotic southeast Asian delights!"
• "Restaurant is very nice and you're greeted in the entrance way with an altar featuring several Asian Buddhas."
• "Very clean. Nice interior ambiance for a strip mall find."
• "The atmosphere is cozy and the chairs and booths are all very comfortable."
• "Great ambiance with friendly staff that check on you often."
• "The atmosphere is a comfortable family restaurant, not too fancy for just lunch or eating out with friends or just picking up a to-go order."

Cons:

• "Not an impressive place and food is just usual. Not coming back to this place again."
• "Outside the place doesn't look very nice because it's in a strip mall, but inside it's cozy and chic and the service is kind and timely."
• "It’s cold during winter and you have to always wear your jacket."
• "Not generous with their portions AT ALL."
• "The menu has a tacky intro. Has potential. But failed to deliver."
• "Used to be one of our preferred restaurants. Food quality is good, but it’s cold during winter and you have to always wear your jacket."
• "Had high hopes for this place as it relates to authenticity but it seemed a bit Americanized."

Value

Pros:

• "The price is not cheap but not expensive that’s why my complain is the portions."
• "They have a section of the menu for tofu that is cooked and seasoned to taste like different kinds of meat, and I usually hate things like that but it’s amazing."
• "They have fantastic vegan options that are so flavorful and healthy."
• "All items are reasonably priced and good sizes to share and sample or take leftover(s) home."
• "Lovely service and good prices too."
• "The soups are delicious compared to other places!"
• "They have great vegetarian options in their menu that keep things interesting."

Cons:

• "3 small spring rolls for $ 7.99. That is overpriced. A lot."
• "The price is too high."
• "A bit more expensive than Chinatown’s pho prices; however, it is understandable given that it is the only pho place in the area."
• "The pho soup is no longer fulfilling, for $16 I’d like at least a little more noodles."
• "So the total for the food came out 109 and they added tax so they started 118 then charge 20% tip mandatory."
• "My only reason for the lack of that one star is the correlation of the price and the quantity."
• "Now it is more overpriced, and the quality of food has gone down."