"Very clean, very professional... I was extremely satisfied with the end result that Monica had done for me."
"For starters it is super clean, smells great."
"Facility cleanliness is impeccable."
Cons:
"They didn’t get all the hairs they needed to I’m very disappointed I feel like I wasted my money."
Customer Service
Pros:
"She was sooo sweet, welcoming, compassionate, and extremely patient."
"I want to start with saying how amazing the customer service was!!"
"Thank you for making me feel special and comfortable."
"I loved how professional and how passionate she is about what she does and it shows!!"
"The customer service is amazing & everyone is so nice!"
"Monica exhibits great customer service!"
"The overall staff was nice."
Cons:
"Hi I’m confused on how to book, link says to read description but there is none available."
"They're extremely difficult to get a hold of via phone for questions or concerns."
"I wish I could tell you my esthetician’s name but she didn’t introduce her self or what we would be doing."
"There is no professionalism in this hair removal business."
Professionalism
Pros:
"Treatments are professional, efficient, relaxing and enjoyable."
"All throughout the waxing she made sure I was comfortable & had nice conversation."
"The services I received were done professionally."
"She cares about her clients and runs her business with the utmost professionalism."
"She made me feel comfortable and at ease, talked me through every step of the process."
Cons:
"Overcharged me, not a very good experience!"
"Wish I was able to get a refund but, I was denied and I still gave a $20+ tip because I felt bad for the girl working since she was not responsible for billing."