Swagath Gourmet Reviews Summary

Food Quality

Pros:

• "Each dish is prepared with fresh, high-quality ingredients that burst with flavor."
• "The food was delicious and reminded me of my home in Bangalore."
• "The vegetables are vibrant and full of flavor, while the spices and herbs are perfectly balanced to create a harmonious blend of tastes."
• "Here, authentic food is served with equal attention to quality and taste, with genuine care for the patrons."
• "This is the best place around for dosa and other authentic South Indian dishes."
• "The food was obviously the star of the show."
• "The best rasam on the planet. Mouth-watering delicious gluten-free vegan masala dosas."

Cons:

• "The food is half cooked and when I called them, I have been told they are serving that food from morning and they did not receive any feedback/complaints till 8:00 PM."
• "The pani puri was so bland it almost felt as if I was drinking water and not mint chutney."
• "The food i felt was a little bland."
• "The sambar was sweet !! It tasted like gujrati daal."
• "The portions were big but there was no taste to the food."
• "The dosa taste was below average, sambhar had no tangy flavor, and coconut chutney was a mess, no flavor at all, any of the items."
• "It's not good as we thought, we order spring rolls it came with ketchup ....and dosa in Masala dosa subzi was not cook properly onion and potatoes are hard and sambhar is not original its ready made packet sambhar."

Service

Pros:

• "Our wonderfully friendly server, Preeti, to recommend the best dishes as an introduction to their kitchen."
• "Overall great food, great service and gracious management."
• "Customer service is amazing. Have seen very few restaurants where the owners work directly with customers and get feedback."
• "The manager himself both waited on me. And made conversation."
• "The service is pretty fast and u can expect the same consistency in taste of food no matter how many times u visit."
• "Service was extremely prompt and courteous."
• "The care they showed for me, a take out customer, was beyond what I expected."

Cons:

• "We sat there for almost 35 mins people coming after us were getting serve."
• "Wait staff seemed annoyed that we were dining in the restaurant."
• "And here owner instead of fixing stuff replying rubbish."
• "Will not return or recommend."
• "The only good thing about this restaurant are the polite people working there who seat you to a table. Outside of that the food we ordered was so horrible I would not wish my worst enemy to eat there."
• "The owner was enraged, and the youngest waiter was bearing the brunt of the yelling."
• "I've been to Swagath a couple of time and really enjoyed their Rava Dosa, however this time I was extremely disappointed with the service."

Ambience

Pros:

• "The actual restaurant setting was far from my expectations - it was a proper, well-arranged eatery with cozy booths and central tables, not a fast-food style setup as I had imagined."
• "The ambience is great and you get a warm welcome and attention from Mr. Murali Iyengar, the owner."
• "The place is also very close to other Indian stores if you wanna shop around."
• "Very nice ambience and roomy."
• "Ambience is nothing fancy, but you certainly feel comfortable."
• "The new facility has ample seating and ample parking."
• "The warmth and generosity we felt in this restaurant was far beyond the experience we have had in any other Indian restaurant."

Cons:

• "Table were not clean."
• "The place has a very relaxed atmosphere with beautiful indian classical music in the background, which gives you a feeling that you are in India."
• "The kitchen is visible and you can see the staff working there were not wearing caps."
• "Even the restroom was in terrible condition, dirty and unkempt."
• "This place is old school type their furniture is not in good condition, not even comfortable, either."
• "From the outside it looked like the entrance to a grocery store so i was reluctant to enter."
• "The restaurant's cleanness is not that great. I used the restroom to clean my hands, but I noticed yellows stains everywhere."