Rani Mahal Fine Indian Cuisine Reviews Summary

Food Quality

Pros:

• "Everything was absolutely delicious and everyone was so friendly and attentive."
• "Everything was simply divine: freshly made, beautifully seasoned and ample servings."
• "The taste and freshness of the meal was other worldly."
• "Fan-freakin-tastic food."
• "The Tikka Masala sauce was perfectly seasoned and literally every meal and sauce/Naan on the table was cooked to perfection."
• "The food is AMAZING and of high quality."
• "The Mango Lassi was incredibly refreshing, and the Lamb Madras, Chicken Tikka Masala, and Veg Biryani were all bursting with delicious flavors."

Cons:

• "Food was extremely underwhelming."
• "Food was extremely underwhelming. The vegetables were not fresh, overcooked, and partially burnt."
• "Chicken tikka Masala was over cooked and chewy."
• "The rest of our food however was much too sweet."
• "It was really clear it was the left over Basmati rice from the bottom of the pan that sticks to the pan and gets burnt."
• "Butter Chicken was mediocre (very thin gravy and tiny portions, gravy was oddly sweet), Palak Paneer was clumpy and the Paneer tasted stale."
• "This menu item tasted like vegetable medley in Tomato sauce."

Service

Pros:

• "Staff are extremely good and quick service and great taste to anything you order."
• "Customer service was great!"
• "The waiters are always helpful and courteous."
• "The staff is warm and attentive and the atmosphere is lovely."
• "The service was stellar and attentive."
• "The staff is warm, welcoming, and professional."
• "The staff is extremely friendly and attentive."

Cons:

• "Order was very very late, and they did absolutely nothing to try to make it right."
• "Came in for lunch around 145 .. was not greeted politely.. the waiter was not happy at all poor service."
• "I’m writing a review for the owner’s wife who works there part time. She was extremely rude."
• "Worst service we’ve experienced."
• "Rude server made us feel un-welcome."
• "We were then berated and yelled at by someone at the restaurant."
• "Never before did I have such a rude waiter: he even ridiculed us."

Atmosphere

Pros:

• "The atmosphere is so calm and relaxing."
• "Visiting from Texas and Rani Mahal was highly recommended."
• "Rani Mahal has a lovely decor, soft beautiful music and low lighting which all add up to a very relaxing atmosphere."
• "The atmosphere is beautiful, relaxing and enjoyable energy."
• "I like the atmosphere too. It's relaxing and takes me away from the daily (sometimes stressful) routine."
• "The atmosphere was relaxing and calm."
• "The dining room is lovely and displays some Indian art."

Cons:

• "They stopped playing the ambient music."
• "Decor? It is plain not much to look at."
• "Cockroaches in bathroom."
• "Disgusting cockroach infested bathroom."
• "I would suggest you stay away."
• "Arrived with a party of 5 by a very unwelcoming hostess who I found out was the owner."
• "I have never seen a Chapathi as thick as a Naan."

Management

Pros:

• "The owner is very nice and the service is wonderful and attentive."
• "The owner and staff are kind, friendly and generous."
• "Abdul is always extremely polite and courteous."

Cons:

• "I was at the restaurant to pick up an order. Met a guy at the front desk who claimed to be the manager/owner. He was very rude hurling racial slurs at me."
• "We called to ask about my gluten and dairy allergies in regards to their food... Really didn’t appreciate that and now have no desire to even try to go!"
• "When I called to check if the order was ready, the person on the phone was so unbelievably aggressive."
• "What unfolded for the next hour was maybe one of the most discriminatory experiences I have ever had in a South Asian restaurant."
• "They arrogantly replied kitchen is closed."
• "I’m writing a review for the owner’s wife who works there part time. She was extremely rude calling me back."
• "We called to ask about my gluten and dairy allergies in regards to their food, and after being passed around the employee who answered said “I have no idea” and hung up on us."

Value

Pros:

• "They have a wide range of classic Indian dishes, and they are happy to adjust the seasoning to your preferences."
• "The dishes were flavorful and portions were more than enough for 2 of us."
• "They also deliver, so it's perfect for a cold winter night and they are quick and it always arrives hot."
• "The food has been consistently delicious and the service always great."
• "The food is the best Indian food you’ll find in the area."
• "The food is always delicious and fresh."
• "The food was plentiful and excellent, with perfect texture, taste, and aroma."

Cons:

• "One observation - I'm not sure if the prices on the website are up to date as the total we paid was a few dollars higher than the amount I calculated online."
• "Unfortunately my time with Rani Mahal has come to an end... Every few months they raise the prices, they up-charge every item that they can."
• "Tonight I have reached my limit, they have added a $6 service fee for delivery simply because UberEats and GrubHub do."
• "Unfortunately my time with Rani Mahal has come to an end... they have added a $6 service fee for delivery simply because UberEats and GrubHub do."
• "Surreal. I made an online order... As I complained, I was told that they don't take any responsibility for issues with online orders."
• "I would highly recommend Rani Mahal and I would definitely continue to come here with my family."
• "Good food, limited variety, lack of deserts, rude wait staff (the one we had)."