Crafty crab Reviews Summary

Service

Pros:

• "Our Server Jeanette was Awesome, with a smile, explained the menu, Attentive and Great Service."
• "The bartender Theresa was so sweet and so helpful with any questions we had."
• "We were seated quickly by a polite waitress, who delivered good service throughout our meal."
• "The service was fast and exceptional."
• "Our waitress Dinny, was very nice, and always made sure to acknowledge us and check if we were good."
• "Service was on point, very attentive."
• "Service is really fast, staff is polite and welcoming."

Cons:

• "Our server could have cared less about us."
• "Worse service! Server doing her homework on the cell phone on working times!"
• "The service was just ok."
• "Service was very slow to start with, but then picked up midway into the meal."
• "Our waitress, while very polite and friendly, disappeared on us and we were not able to get our drinks refilled."
• "Server took our order and then was no where to be found!"
• "The service was horrible."

Food Quality

Pros:

• "The broil was not salty at all which is a plus."
• "The food was delicious, it was my first seafood boil so I can’t speak to the quality, but the seafood itself was delicious and definitely quality."
• "Shrimp were EXCELLENT!"
• "The seafood boils are very good with a nice selection of seasonings and heat."
• "The fried talipia combo was great! It came out hot ...the only way I like my food, and without a long wait."
• "Seafood here is DELICIOUS, no complaints, from their fried foods to their steamed food."
• "The food was cooked just right and had very good flavor."

Cons:

• "The breading on the shrimp was too rich/buttery and neither myself of my son were able to finish our dinners."
• "The shrimp were a little too salty and they really load you up with fries."
• "Everything was overly salty everything...."
• "Boiled red potatoes served in the bag were hard and tasteless, aside from the horrible sauce."
• "The crawfish tasted like they were previously frozen then boiled very tough and chewy."
• "The mussels... one thought they were great, the other said they were mushy."
• "The taste of the mussels, in a 'butter garlic' sauce was awful."

Atmosphere & Cleanliness

Pros:

• "Wow amazing taste and very clean."
• "The building, the service and manager were all very clean and welcoming."
• "This was a nice dine in atmosphere with polite waiters."
• "Nice atmosphere also."
• "This place is really neat and has some incredible seafood."
• "The atmosphere is spacious, CLEAN and very mellow."
• "The ambiance was really comfortable."

Cons:

• "Place was a bit dirty."
• "The clam chowder had a hair in it, and the place was crawling with flies."
• "The bathroom had old nobs that you have to touch to turn-off and no paper towels."
• "We found a piece of hair in the fries and the scallops were very small."
• "I did not like that a guy was mopping floors as we were being seated."
• "We had to ask for plates and utensils; wait staff was thrown to the wolves, without any leadership or training."
• "called the thirsty crab AND THEY DONT HAVE ALCOHOL."

Value

Pros:

• "The price is good for the portions."
• "They give you a good amount for the price you pay."
• "The food was delicious and priced reasonably."
• "good amount of food for $31.00"
• "Both delicious, and reasonably priced."
• "The seafood bag I had was adequately priced and properly prepared."
• "Friendly staff, good beer on tap."

Cons:

• "Save your money and go somewhere else. I will not be returning."
• "Much too much expensive. Limited staff."
• "Extremely small portions, prices were exorbitant."
• "some of the prices on the menu is too high"
• "The portion size, for the price, was not worth it."
• "Pricey. Portion sizes could be larger for the money."
• "Overpriced for the amount of food you got."

Management & Staff

Pros:

• "Very friendly staff."
• "The staff there is WONDERFUL🥰and very polite."
• "Great atmosphere and the prices are Awesome."
• "Everyone was friendly and the place was spotless."
• "The staff is friendly and they go out of their way to ensure their customers are satisfied."
• "The manager took care of that issue immediately. Very accommodating."
• "Service is really fast, staff is polite and welcoming."

Cons:

• "Manager does not care if the customers are unhappy."
• "Sherman the manager had the personality of constipated hippopotamus."
• "No manager came to check on me or even apologize."
• "When we left the host never said have a good day or anything which gave us a bad taste that he did not want to be there."
• "I really didn't want to put 1 star!"
• "So dissatisfied and disappointed."
• "Customer service wasn't so great."