QDOBA Mexican Eats Reviews Summary

Category: Mexican restaurant

Address: 770 US-1 N, Iselin, NJ 08830, USA

Phone: +17326341902

Rating: 3.9
based on 156 reviews.

Staff and Service

Pros:

  • "I enjoy seeing the food being freshly prepared here."
  • "The place very clean and they got my order perfect."
  • "THIS PLACE IS AWESOME!!!!!!!!! This is the one and only QDOBA, that no matter if they are getting ready to close they still Have everything available. always fresh food and the workers are very friendly.... 10 starts for me"
  • "First time at this location but the staff was attentive and friendly."
  • "The staff management everyone makes ordering food enjoyable."
  • "The Food tasted really good I will definitely be back😁"
  • "The cashier Deborah or Devorah, was very friendly and me and my mother enjoyed conversating with her."

Cons:

  • "The heavy guy with the breads is always so rude."
  • "However the staff there have a very bad attitude and are highly inexperienced."
  • "I can’t believe that a manager treats customers with such disrespect and has the guts to disrespect and humiliate customers in front of everyone."
  • "Customer service is horrible… they heavy didn't want to explain the difference of the rice throw the food in the plate like its disgusting."
  • "Horrible. The staff hate their job and you can tell."
  • "The workers are so rude here I calmly called and asked nicely would they be able to put a decent amount of chicken in my bowl."
  • "Young cashier sir was very rude and gave us attitude when we asked for our cups to get a drink."

Cleanliness

Pros:

  • "Seating area was bigger than expected, nicely decorated and clean."
  • "The restaurant is clean, the ambience of the place is such a vibe I do recommend."
  • "Very clean and staff was very nice and helpful."

Cons:

  • "The store was very very dirty when I went last night, the kitchen especially."
  • "Just absolutely disgusting how poor this place takes care of itself."
  • "Bathrooms were quite gross and horribly out of paper products."
  • "This Qdoba was out of 1/3 of there items and the restaurant was a dump! Dirty!"
  • "Dirty messy, a lot of food on the floor, the cashier was not wearing a mask."
  • "The place is disgusting. It wasn’t even crowded, only one family sitting down to eat."
  • "The restaurant smells bad like bad mop water."

Food Quality

Pros:

  • "Qdoba offers more substantial portions at more affordable prices."
  • "The food is always cooked perfectly, consistently and tastes great."
  • "The food is very delicious, the produce are fresh."
  • "Food was very great!"
  • "The food was very fresh."
  • "Food is always fresh and delicious!! I prefer Qdoba over chipotle any day!!"
  • "The food was very very good and the staff were friendly."

Cons:

  • "I clearly ordered two loaded tortilla soup bowls and they forget the main ingredient-the soup!"
  • "The avocado was super hard no rice… the food tasted like it was sitting there for awhile because it was soggy."
  • "The food is pretty bad. No flavor at all."
  • "The food was not fit for my dog to eat."
  • "They were out of white rice, the chicken and steak were dry and our order of guacamole and chips was horrible because the guacamole was literally large, hard chunks of avocado."
  • "The food looked stale, as if it was sitting out all day."
  • "Food was quite bland for me (veggies, meat, rice, even the guac) except maybe the lime pickled onions."

Order Accuracy and Efficiency

Pros:

  • "They handled my online pickup order very well!"
  • "I was greeted within seconds from one of the managers (the GM) she then proceeded to take our orders and offer alternatives and also gave great suggestions."
  • "An employee named Edgar (I think is his name) held the door open for me."

Cons:

  • "I still waited in the store for 45 mins to get my order and I had to tell them how to make it because they had no idea what I even ordered or how to look it up in the system."
  • "I can’t believe that a manager treats customers with such disrespect and has the guts to disrespect and humiliate customers in front of everyone."
  • "They messed up my order and the excuse was that the Uber eats driver was being rude about taking too long."
  • "Mobile orders are never prepared. Occasionally, it takes fifteen minutes or longer."
  • "I come here at least 3 times a week, every single time the servings are inconsistent."
  • "They always mess up orders!"
  • "Every time I go there, there is either the wrong food or they didn't make my order how i asked for it be."

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