Dr. Matthew D. Iammatteo, MD Reviews Summary

Staff and Service

Pros:

• "Everyone at the office is always willing to help with whatever the need."
• "Loren Ball WHNP was awesome. She was incredibly professional, caring, gentle, smart, informative, personable."
• "Everyone was always professional, kind, and eager to assist me, even with scheduling appointments around my hectic work schedule."
• "Such a friendly and accommodating staff!"
• "The office staff is always equipped with smiles and warm greetings, and appointments always run on time."
• "The staff was also very helpful and friendly."
• "The office and nursing staff’s friendliness and professionalism."

Cons:

• "In 90% of the cases they are running late which makes difficult to plan your time."
• "Very unprofessional and clearly they don’t take things seriously."
• "No one called me back to follow up or help accommodate me. I have been going to this office for 15 yrs. I am totally disappointed with the lack of customer service and consideration."
• "However the girl who called was EXTREMELY rude and unfriendly."
• "They are always running extremely late. Consistently. Sometimes I have waited for over an hour."
• "I had a terrible experience with the receptionist."
• "One thing that could be improved is response time when you leave a message for the nurse."

Doctors' Professionalism

Pros:

• "Dr. Iammatteo spent time talking with me, he made me feel so comfortable and relaxed."
• "Dr. Iammatteo and Dr. Graebe got me through an extremely dangerous pregnancy, keeping me calm and feeling safe."
• "Dr. Graebe! She is the best and really cares about her patients!"
• "Dr. Iammatteo is fabulous. In addition to being knowledgable and experienced, he is incredibly respectful, patient and kind."
• "Dr. Iammatteo is truly an amazing doctor!"
• "Dr. Iammatteo is the reason I am here today to hold my 11 month old baby in my arms."
• "Dr. Iammatteo is so patient, kind, supportive and understanding."

Cons:

• "He proceeded to give me an episiotomy without telling me or getting my consent, and when I told him I didn't want one, he literally yelled at me in the delivery room."
• "If you want a natural birth, I don’t recommend this practice for a few reasons: Guaranteed induction at 41 weeks... No delivery in tub... OB preference for pushing on back... Episiotomies apparently common... C-sections common after lots of medical intervention."
• "Every appt I’ve had with him (thankfully, they were few), he’s had a short and bad attitude."
• "Would never recommend this place to anyone— although I’m sure the doctors are great, the staff is not."
• "Dr. Iammatteo also never explained what I should expect next with my body, my period or…ANYTHING."
• "He acted completely annoyed that he had to come into the hospital to deliver my baby at 2am, and he was skeptical of my desire to have a natural birth."
• "Dr. Iamatteo does not make a point to go out of his way to meet with his pregnant patients."

Practice Environment

Pros:

• "This team is the best of the best from creating a fun and caring environment for routine visits."
• "Highly recommend Madison Ave OB/GYN, the ladies and nurses in the office are so sweet and Dr. Iammatteo is truly amazing."
• "The nurse practitioners, nurses and office staff are all wonderful and I felt completely supported and heard during both pregnancies."
• "A very special place. Kind, caring, friendly, responsive and highly professional-to a person."
• "Office staff is fantastic. Very friendly atmosphere."
• "I cannot say thank you enough to doctor Matthew Immateo and whole staff."
• "Every single practitioner in his office is outstanding from the doctors to the desk staff."

Cons:

• "This office seems too busy."
• "I didn't see Karen until 35 minutes after I was booked and some women had been waiting longer to see Dr. I."
• "Changing practices. But the receptionist also hinted that I should stick with female doctors for my appts."
• "There are occasions where I've had to wait longer than 1/2 hour for my appointment."
• "Sorry to share this but very frustrating. Will now go elsewhere and hope they fix the problem."
• "The only people that are good there is reception, Lauren and SOME of the nurse staff. Otherwise the main doctor and one of the nurses in particular are horrific."
• "Make sure you are not 6 minutes late! They will send you back home."

Recommendations

Pros:

• "I highly recommend this team!!!!"
• "Can’t recommend Dr Immatteo and is staff enough! Lauren, Karen and Dr Immatteo are such a hands on caring team."
• "I would highly recommend him for any OBGYN procedures you need."
• "I can't say enough good things about Dr. Iammatteo. He delivered both of my children and his care was outstanding."
• "I highly recommend Dr. Iammatteo and Madison Avenue Ob-gyn."
• "He is without a doubt, the best Doctor I’ve ever known."
• "I can't say enough good things about Madison Avenue Ob/Gyn."

Cons:

• "INCONSIDERATE. My 19 year old daughter waited months for an appointment here... Shame on you."
• "Don’t go, Try somewhere else."
• "Would never recommend this place to anyone— although I’m sure the doctors are great, the staff is not."
• "I wish I could give him ZERO STARS!"
• "Only go to this office if you want to be kept Ill informed and treated like a child incapable of understanding your medical needs."
• "Unfortunately I will always have this memory when thinking about my daughter's birth."
• "Explained that I desperately trying to establish care... I was turned away."