La Pergola Reviews Summary

Food Quality

Pros:

• "We enjoyed the extremely high-quality traditional Italian food (with French influences)."
• "The food was incredible, we got the chicken parm special and the spinach fettuccini with mushrooms and filet minion tips."
• "The food was outstanding, the atmosphere perfect..."
• "The desserts were also delicious."
• "The food: absolutely delicious."
• "Everything was delicious and perfectly prepared."
• "The food was absolutely amazing. Had great calamari, great pear salad, great rack of lamb, great Tiramisu."

Cons:

• "Grilled Bronzino was tasteless and the sauce on the side cannot take the place of marinate during the grilling process."
• "Food was mediocre."
• "The food was OK."
• "Food was below average."
• "The Caesar dressing needs work and the calamari had no flavor even with the tomato sauce which was too chunky."
• "The fish dishes need improvement."
• "The duck was dry and the risotto was salty, presentation was mediocre."

Service

Pros:

• "The staff was friendly and responsive, the food was great!"
• "Staff members came to our table regularly to ensure we had everything we needed and were enjoying our evening."
• "The waiter we had was excellent with going over the menu and very attentive to our needs."
• "Sydney went above and beyond to cater to me and my friends and making my friends birthday special."
• "Service was wonderful, everyone including the hostess, waiters, and busboys were sweet."
• "Friendly, impeccable service."
• "The service was good! The waiters were all professionals, very friendly & super attentive."

Cons:

• "The food runner was rough and rude."
• "After being sat in a table with no plates or napkins and being handed menus with a shoe print, after 20 long minutes I had to wave down a waiter."
• "The service.on the other hand was very slow waiters were nowhere to be found."
• "The host wasn’t attentive at all, the waiter never approached the table..."
• "Service was poor."
• "Service is very slow..."
• "The service was horrendous."

Value

Pros:

• "The price of the dishes is worth it. And it's BYOB so you save on drinks."
• "Very reasonable prices for this nice of a place."
• "The price was surprisingly reasonable. (In Manhattan, you'd pay triple or more.)"
• "If you like great food at a reasonable price, and a warm & friendly staff and management, I highly recommend La Pergola."

Cons:

• "As a group it can get pricey."
• "Overpriced.Overpriced."
• "For the price they are charging, you'd expect a bit more."
• "Overrated, price and quality not really equal."

Ambiance

Pros:

• "The courtyard was very romantic and followed social distancing guidelines."
• "Great ambiance, staff was very nice, and felt like a really nice restaurant."
• "The lighting and mood was very warm and inviting."
• "Dining on the back lawn area is dreamy and romantic - it’s the white twinkle lights that create a hint of romance under the stars."
• "Beautiful outdoor seating and they were so accommodating to our dog!"
• "The atmosphere is subdued and romantic but not overly quiet, just right for a nice dinner."
• "The large open space was very elegant, the music was lovely, and the seating was comfortable."

Cons:

• "The space is not cozy for a date but nice for meeting family and friends."
• "The outside dining is not that enjoyable. Flies everywhere."
• "The physical space is a bit small and noise echoes throughout the restaurant if there's even one loud table."
• "I saw the outdoors, looked ugly and dirty."

Management

Pros:

• "This family-run business is expertly managed by Agron and his wife Driola, a remarkably talented chef."
• "The customer service is incomparable, the food is exceptional and the environment is so relaxing."
• "The owner, Al was very attentive and welcoming, he truly made us feel like we were in Italy."
• "Al and team did a great job, made us feel like we are eating at a family place."
• "The owner took special care of us and made sure everything was ready and hot at the exact time we wanted it."

Cons:

• "I was appalled by the Manager, towards the end he came in rushing us to finish."
• "Very very disappointed with the managers rudeness and attitude."
• "We were not treated well by the owner/management."
• "The owner walked around but he never came up to see if we were satisfied with our meals."
• "The owner overcharged us and the guests on so many different items."