Sogo Hibachi Grill Reviews Summary

Service

Pros:

• "The management was very attentive and greeted all the tables which is something you don’t see very often."
• "Arriving staff extremely kind, and helpful. Makes it super welcoming!!!!"
• "The bartender was very attentive and even the restaurant manager(Alissa) came to check on my date and I."
• "Our server, Alisa, was exceptional—her sweetness, attentiveness, and vibrant personality truly enhanced our dining experience."
• "Service was fast, friendly, and a pleasure."
• "The staff were very accommodating with our two kids and their needs/allergies and were polite throughout the whole visit."
• "The staff was very pleasant and attentive."

Cons:

• "Service/host-hostess off game."
• "Weak service today. Waiter forgot the drinks twice."
• "The service was horrible I waited on myself if I wanted to do that I would have stayed home."
• "Our waitress was a complete snob."
• "Staff helping with order not knowledgeable or not around to take our drinks when needed for refills, had to ask for him a few times."
• "The waiters and management are extremely lacking."
• "Not greeted by staff upon arrival. Ignored for 10 mins."

Food Quality

Pros:

• "The best food, flavor and service consistently."
• "Otherwise food was delicious."
• "Hibachi and maki were delicious."
• "The food was very good and our chef was very talented."
• "Everything was so fresh and tender. The scallops were to die for!"
• "The sushi tastes fresh and the appetizers are flavorful."
• "The food was amazing."

Cons:

• "While having lunch with a coworker she tells me that one of her sesame seeds is moving... IT WAS A BABY ROACH!"
• "The food was just ok."
• "The actual food was not good."
• "The sushi is nothing less of awful and not fresh to say the least."
• "The food wasn't prepared like it used to."
• "The food was completely inedible. Noodles and vegetables were mushy and had a strange taste to them."
• "All the sushi tasted the same. Warm and lousy. No freshness here at all."

Ambiance

Pros:

• "The atmosphere was nice here and the service was great."
• "The cook displayed excellent showmanship while cooking our meal."
• "The Chef's make your dining experience so much fun!"
• "Great place to eat, the food is absolutely amazing!"
• "Amazing food amazing atmosphere and beautiful location."
• "Ambiance is great."
• "The decor is mostly traditional Japanese, and great looking."

Cons:

• "Regrettably, the ambiance of Sogo has remained stagnant for the past decade, lacking any notable upgrades."
• "It was one of the worst hibachi experiences I’ve ever had and I wouldn’t recommend it at all."
• "The table and floor were both sticky which is disgusting."
• "Very noisy on a Saturday night."
• "It was ridiculously loud with kids shrieking at the top of their lungs."
• "Once entering the restaurant we received abrasive and standoffish demeanors from the bartenders."
• "The ambiance and decorations are cool but the chef had zero flare."

Value

Pros:

• "The prices are very reasonable for lunch."
• "Average price is about 50 to $55 per person which would include a meal and one to 2 drinks."
• "Prices are on average with most restaurants in this category."
• "Hibachi is priced well for the amount of food you get."
• "All the food are seared to perfection and the prices on the menu are very reasonable."
• "Food is always fresh and made the way you like it (steaks cooked accurately)."
• "It’s a bit pricey, but 100% worth it!!"

Cons:

• "This place is only worth the price at the lunch menu prices. Otherwise it is overpriced."
• "Extra surcharge for paying with the credit card. For a restaurant that busy and with prices above average - this is poor taste and service."
• "They brought out the gong, mask and sparkler. However, never told me ahead of time I would be charged $7.00 for that!"
• "THEY CHARGE EXTRA IF YOU WANT FRIED RICE INSTEAD OF NOODLES WITH YOUR HIBACHI."
• "There food is not worth the hundreds of dollar of damage to my car."
• "The sushi was definitely overpriced."
• "Too pricey for the service provided."