"I love the produce section at this location, very neat and fresh."
"Fruits and vegetables are always really fresh."
"Great produce, huge assortment of pre-paired meals, proteins, pastas and grains, salads, spreads, side dishes, breads, desserts, cheeses, sandwiches and a whole lot more!"
"Produce is very fresh."
"The produce is excellent. If I ever need something I can't find anywhere else, they usually have it here."
"Very fresh produce though and a great selection."
"The place is very clean and well run with incredible fresh produce and juice."
Cons:
"entire produce especially organic look completely dead every time I shop on weekends."
"Sometimes the veggies look old and not fresh."
"I used to rave about the fruit and vegetables, but it is not the same as of late. Rotten moldy fruit on the shelves."
"The issue is that produce and prepared food items go bad quickly."
"The berries and most of the fruit here are almost always of such poor quality that they almost always end up straight in the garbage."
"Too often I've discovered that the products I purchased where gone bad."
"Quality of product offerings is weak; not always freshest."
Price and Value
Pros:
"What's best is that they happen to be very reasonably priced."
"Good Value! not huge, but big enough. Good veggies & Extensive cheese selection."
"The prices are ok for the area."
"They have high quality food and very reasonable prices, from pastries and fine desserts to fresh salads and meals ready to throw in the microwave or oven."
"It's clean, and fairly affordable."
"go for olives and cheese. great prices for the quality."
"This place has one of the most impressive cheese collections, options, whatever you want to call it, they have plenty. What's best is that they happen to be very reasonably priced."
Cons:
"Astronomically expensive though."
"The prices could be better!"
"Everything is marked up and much more expensive than one would get elsewhere."
"A lot of it is extremely overpriced, even for NYC."
"And unfortunately most of the store is significantly overpriced."
"Prices *VERY* high."
"Wayyy to pricey."
Customer Service
Pros:
"Costumer service was great super nice and gentle."
"The check out cashiers are friendly as well. One of my favorite place to shop for groceries."
"All the employees I've had contact with at any other stores have been knowledgeable, courteous and helpful in helping me find what I'm looking for."
"STAFF IS COURTEOUS."
"The staff is polite and friendly."
"Staff is courteous & helpful."
"Very friendly staff all around the store...attentive and helpful!"
Cons:
"Great selection but the absolute worst cashiers and service I've ever experienced."
"Food is nice but the counter service is terrible."
"Bad servicing for cashiers especially Spanish ladies, they don't give you exact change especially with coins."
"Cashiers do not listen, managers show no sympathy, staff unenthusiastic."
"The tall dark skin guy who runs around the store is beyond rude and unfortunate discriminatory openly and nobody seems to care."
"Employees are, with very few exceptions, very impolite and rude!"
"The staff are inattentive, lack communication skills."
Store Layout and Accessibility
Pros:
"The location is large but they have placed a high amount of aisles and sections in the place, good for variety."
"This is an essential part of the neighborhood, especially since we don't have a lot of supermarket choices."
"You can find many speciality items here but they also have a decent selection of every day items."
"Funny sometimes I feel like I entered into a tardis when I go into Westside, it is so much bigger inside than outside."
"Great market. Huge selection of products, nicely arranged."
"The place is very clean and well run with incredible fresh produce and juice."
"It's always clean, which is more than I can say about some of the other places in the area."
Cons:
"Items can be difficult to locate in the store."
"Very cramped aisles and hard to locate most items."
"Worst layout i have ever seen… so hard to find any water/coke in a market, really? Something is wrong…"
"Checkout aisles are narrow."
"Store has a confusing layout."
"It requires patience and some acrobatic skills to move around especially during rush hour."
"Like a maze…. I just want to grab a coke and it takes me 6 minutes to walk around without finding any beverages."