"Their food is affordable and tastes above and beyond."
"The food, coffees and ice cream is soo delicious."
"Fell in love with strawberry matcha latte iced. Great waffles and egg/cheddar sandwich."
"The food is also very good."
"Delicious rolled ice cream."
"Best caramel macchiato I’ve ever had."
"The waffles excellent and visually pleasing."
Cons:
"The astroworld waffle was to sweet for my boyfriend."
"It looks like a good café but we ordered waffles (Astroworld) had a lot of salt and baking soda."
"Paid for a regular size. Waited too long for a poorly made ice cream in a half full container for $8....will never come back here....this isn't my 1st bad experience here."
"If you like dry bland food, this is your place!"
"The latte tasted burnt and the ice cream old."
"I was surprised that they use packaged deli meats, nothing they make seems freshly made and the smoothies taste like waterdown fruits."
"Avocado toast with the least amount of avocado possible, not worth the price at all."
Service
Pros:
"For those seeking a coffee haven with unparalleled service, delightful food, and a touch of musical magic, Melao Cafe & Creamery is undoubtedly a must-visit destination."
"The staff, especially Chris, is always friendly, making us feel welcomed with their wonderful service."
"Amazing staff. So friendly and patient while I asked a hundred questions."
"All of the workers are super nice."
"Everyone was very friendly, smiling, and seemed excited to be working here."
"The service was very friendly and accommodating, and the cook was very engaging as well."
"The staff is very friendly and have great suggestions if it's your first time there."
Cons:
"Waited over an hour for an ice cream I was DEFINITELY charged for; claimed I wasn’t charged when I was, never got the order. Workers were rude."
"The first time they forgot my utensils and today when I went to pick up my order they forgot completely that I placed an order and after a long wait time, the order was not what I was expecting."
"We ordered 3 rolled ice creams as a group and waited over 40 min for the order."
"Many times, you are not even open even after 30-45 minutes past your scheduled time."
"Today we were greeted by a staff member that was not only very rude but looked miserable."
"The long wait time was not the only issue, as the customer service was also lacking."
"They also don’t answer the phone."
Ambiance
Pros:
"Very cute cafe, there's quite a bit of seating and the vibes are super cute and aesthetic."
"Love how this space works so well to for so many!"
"The vibe is modern, clean and chill. Music is nice and super clean."
"I love the vibe."
"The atmosphere was so comfy, modern, sweet and beautiful."
"The decor is fun and the atmosphere is comfortable."
"Space is very warm and relaxing."
Cons:
"The tables and seating could use more attention, since they’ve been dirty with crumbs and food remains everytime I’ve been."
"However, the place is melting hot that I get a headache if I stay for more than 10-15 minutes."
"Also, the Wifi connection is terribly slow-about 4 MBPS (compared to 40 at Panera)."
"Overpriced, food is blah, urban hipster commuter transplant vibes is so 2010."
"The only thing that I don’t agree with is the satanic art they have hanging in the walls. It’s mocking Jesus and it’s straight blasphemy."
"However lately, the service sucks and could be improved by maybe hiring employees that actually know how to properly make espressos, lattes, etc."
"The change in the staff over the past few months has made this an increasingly unattractive place to visit."
Location
Pros:
"Delicious! Affordable! Right across from the train station."
"Great to have this addition in Rahway so close to the train station."
"Love that it's super close to the train station too."
"Melao's has the unique convenience of being right across the street from the Rahway Train Station."
"It's very conveniently located in the main town district - parking can be tough, so walking is best or loop around for street parking."
"Love being able to eat at some great places in Rahway and support the local businesses!!!"
"Conveniently located."
Cons:
"If you know Rahway downtown area you know it can sometimes be hard to find parking."
"The only thing you should mark yourself as ice cream on the google maps as it’s so hard to find!!"
"Hey Melao, thanks for wasting my time on multiple occasions."
"I’m not going back 😒."
"Will not recommend this place nor will i ve coming back."
"They also gave me a dirty fork upon delivering food so wont be going back no time soon."
"I was excited to have a cool coffee shop to go to and work at but after this experience I probably will never go back."