Tiramisu Reviews Summary

Service

Pros:

• "Celebrated my daughter's wedding here. We gave short notice, but we received red carpet service."
• "The owner was so kind to come out and ask how I liked my dish!"
• "Enjoyed dining here with friends and family. The service is great."
• "The service was top notch and the food was delicious!"
• "The wait staff is super attentive…I don’t think we’ve ever had to ask for refills or anything all the times we’ve gone."
• "The owner goes out of his way to meet and speak with everyone to make sure everyone is enjoying themselves."
• "The owners stop by your table and check on you and make you feel at home."

Cons:

• "I had a bad customer service experience tonight."
• "Very disappointed with service and food."
• "Waited over an hour for pizza and a grilled chicken salad."
• "The servers are inexperienced and know nothing about Italian food."
• "I've only been to this place twice, and both times I've been disappointed by the food."
• "No one greeted us when we came in."
• "Very bad customer service! My husband and I felt very unwelcome."

Food Quality

Pros:

• "The stuffed salmon, which was also cooked perfectly and had a ton of wonderful flavor."
• "Place has delicious authentic Italian food, always friendly."
• "Definitely one of the best Italian restaurants in the area."
• "Amazing food! Wow! Who knew a little storefront could have such an amazing chef."
• "The food is spectacular and the service is friendly."
• "The food is great and the atmosphere is cozy the desserts are the best in town."
• "The food was amazing!! Received many compliments from our guests."

Cons:

• "The pizza was room temperature, so we had to warm it up in the microwave."
• "The food and the service went downhill big time."
• "The quality of the food does not live up to the prices they charge."
• "The tomatoes are never ripe and they continue to service stale bread from the day before."
• "Each time, the chicken was either mushy, rough or stringy, the pasta was barely cooked and hard."
• "Ordered a wrap, got home, and it was dowsed in dressing and tasted like straight vinegar."
• "The veal if it was veal tasted like cardboard dipped in awful tasting crumbs."

Ambiance

Pros:

• "Very nice atmosphere as well."
• "Live music Wednesday nights are the best!!"
• "Very warm atmosphere with Dino singing."
• "This place’s ambience is adorable and cozy."
• "Lovely décor, including a trellis overhead through which lights and faux grape clusters are woven."
• "Wonderful Italian style restaurant with delicious food and a great atmosphere."
• "Beautiful atmosphere."

Cons:

• "Decor could use some updating. A lot of fake plants."
• "The dinning area tight doesn't leave much room to get up and leave on some days."
• "From the outside it looks like it could be closed but it's not."
• "My ONLY problem with this place, is that it is small inside. Wish there was more room with better seating."
• "The ambiance is rather characteristic of that of an Italian restaurant, cozy and pleasant."
• "Small area for such a high demand business. The pastry is definitely one of a kind, but not without a price."
• "The bottom of the pizza was burnt."